Alyanna Soriano Medical Virtual Assistant

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Medical Transcriptionist - Data Quality Specialist

MedVa

Oct 2024 - Mar 2026 (1 year 6 months)

• Data Validation: Reviewing and verifying accuracy of medical coding and documentation • Quality Control: Conducting systematic checks on processed medical claims and records • Error Detection: Identifying discrepancies, missing information, or coding errors • Report Generation: Creating quality metrics and audit reports • Process Improvement: Recommending improvements to data entry and review processes • Compliance Monitoring: Ensure compliance with healthcare regulations, industry standards, organizational policies, and Health Insurance Portability and Accountability Act (HIPAA) requirements for patient privacy and data security.
Appointment Setter - Care Coordinator

Pearl Talent

Jan 2023 - Sep 2024 (1 year 9 months)

• Patient Scheduling & Coordination: Managed inbound/outbound calls to schedule, reschedule, and confirm patient appointments while coordinating with medical staff to optimize scheduling efficiency • Insurance & Patient Intake: Verified insurance coverage and collected patient demographic information, medical history, and visit details in EHR systems • Follow-up & Communication: Conducted appointment reminders via phone, text, and email to reduce no-show rates and provided customer service for scheduling concerns • Administrative Support: Maintained accurate patient records, assisted with billing inquiries, prescription refill requests, and coordinated specialist referrals
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Leader Apprentice

Wanfang Technology Inc.

Dec 2016 - Dec 2022 (6 years 1 month)

• Monitored live sports action and betting markets in real time • Compared odds against market competitors • Performed customer behavior and bet limit monitoring for fraud and risk control • Provide performance management and mentoring for team • Conduct data analysis for internal and external stakeholders

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Alyanna Soriano

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