Information Technology Operations Engineer
John Lewis & Partners
May 2019 - Apr 2020 (1 year)
- Performed quality control and monitored production efforts.
- Designed, implemented and assessed system maintenance, billing, cost efficiency and CRM measures within C&M environment
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
* I worked as a Software Engineer within the John Lewis (JL) Core Systems and Selling support team, providing solutions in the Operations area of John Lewis IT. Day to day Business operations, DevOps support lent itself to over 4,000 JL and Waitrose users dealing with daily queries from various internal customers from Buying & Merchandising, Finance, Senior Leadership to Retail development as well as support to the branch management teams across the