Assisted client advisors in daily tasks pertaining new account openings, wire transfers, background checks (for new and existing clients) among other numerous tasks. Worked closely with client assistants, relationship managers and client advisors.
Project Team Member
Grupo Alimentario Guissona
Sep 2015 - Dec 2015(4 months)
Developed and presented a prototype to BonArea Supermarkets’ upper management as part of a semester-long group project. Tasked with finding solutions regarding the company’s appeal to younger generations.
Frequent Flyer Department
Copa Airlines
May 2015 - Jul 2015(3 months)
Contributed and assisted department co-workers during the pivotal launch phase of the frequent flyer program.Worked closely with the department’s operations director in various tasks regarding the product’s functionality.
Project Team Member
Cementos Argos
May 2014 - Jul 2014(3 months)
Developed a business plan for a new product the company aimed to develop and launch into the market. Worked closely with department heads to develop and execute the business plan for the product.
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COO
FrocketT
Dec 2013 - May 2014(6 months)
Participated in a 30-member student-run business as part of first-year curriculum. In charge of the efficiency of the operations department, as well as dealing with the suppliers, manufacturers and distributors of the company.
Customer Service Associate
Copa Airlines
Jun 2012 - Jul 2012(2 months)
Completely redesigned and updated the customer service's departmental handbook. Worked closely with department members to be able to create an updated and practical guide to the area.
Education
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Master of Science - MS, Entrepreneurship/Entrepreneurial Studies