Saúl Benjamín Alonso Ponce Customer satisfaction executive

Sales and prospecting Online

freelance

May 2023 - Current (3 years 1 month)

As a Sales and Prospecting Online professional, I was responsible for executing targeted advertising campaigns on social media to attract potential candidates for our services and products. This involved contacting interested individuals through WhatsApp, calls, and emails, where I presented our offerings and diligently followed up to ensure engagement. My role required strong appointment management and cold calling skills to effectively reach out to leads, while my negotiation and sales expertise helped in closing deals successfully. Additionally, I utilized marketing communications planning to craft compelling messages that resonated with our audience. Although education sales was identified as a non-relevant skill, I believe that sales i

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Prospector online

Inexx Networking,

Aug 2020 - Jan 2022 (1 year 6 months)

• Attending WhatsApp messages for a better connection and information • Follow up with new clients responding their questions and doubts

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Social media campaigns

SiiGlobal

Dec 2018 - Jan 2020 (1 year 2 months)

• Distributors prospection online and personal contacts. • Educate new people about cryptocurrency, digital exchanges, and the new emerging economy. • Train and give feedback to new consumers and tips in digital financial markets. Additionally, I leveraged my skills in education sales to craft compelling online advertisements that effectively attracted potential buyers in the cryptocurrency sector. By creating engaging content that resonated with the target audience, I was able to generate interest and inquiries. Once prospects expressed interest, I utilized my negotiation and customer communication skills to build trust through follow-up calls and WhatsApp messages. This approach often led to scheduling Zoom presentations, where I provided

Billing Department Agent

AT&T

May 2017 - Jan 2018 (9 months)

• Make outbound and inbound calls to customers with debt in the company • Negotiate arrangements, schedule dates of payments • Managing database of customers in slack updating their personal information

Health Coach

Herbalife Nutrition

Oct 2008 - May 2012 (3 years 8 months)

As a Health Coach, I provided personalized guidance and support to clients in achieving their health and wellness goals. I developed tailored fitness and nutrition plans, monitored progress, and adjusted strategies as needed to ensure optimal results. Additionally, I maintained regular communication with clients through email, offering support and follow-up to enhance their experience and accountability. While document management and databases were not core responsibilities, I utilized these skills to organize client information and track progress effectively, ensuring a streamlined coaching process. My experience in customer communication and engagement was further enhanced through my previous role as an independent distributor, where I en

Saúl Benjamín Alonso Ponce

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