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Alnora Guiñeta Cose

About

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Panabo, Davao Region, Philippines

Contact Alnora regarding: 
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Full-time jobs

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Pacc Solutions Llc
    General Virtual Assistant
    Pacc Solutions Llc
    Mar 2025 - Jan 2026 (11 months)
    • Scheduled meetings and managed calendars for clients and team members
    • Coordinated appointments between inspectors and homeowners
    • Communicated with clients, inspectors, and internal teams for appointment confirmations
    • Provided administrative support to ensure smooth daily operations
    • Organized meetings and ensured all necessary documents were prepared in advance
  • Amazon
    Subject Matter Expert
    Amazon
    May 2024 - May 2025 (1 year 1 month)
    • Served as the primary point of contact for agents regarding process-related inquiries and escalations
    • Provided real-time support to Customer Service Representatives during live calls or chats
    • Assisted in resolving complex customer issues related to orders, refunds, returns, and account concerns
  • Flatworld Solutions
    Medical Cold Caller
    Flatworld Solutions
    Apr 2023 - May 2024 (1 year 2 months)
    • Conducted outbound cold calls to patients, healthcare providers, or leads to introduce medical services
    • Scheduled appointments for consultations, assessments, or follow-up care
    • Explained healthcare programs, treatment options, or services in a clear and professional manner.
  • VXI Global Holdings
    Customer Service Representative
    VXI Global Holdings
    Jul 2019 - Dec 2022 (3 years 6 months)
    • Assisted customers with payments, plan upgrades, downgrades, and service cancellations under AT&T Account.
    • Maintained excellent communication and customer service skills in a fast-paced environment
    • Handled inbound and outbound customer calls regarding billing, account management, and service inquiries
Education verified_user 0% verified
  • J
    Juris Doctors of Law
    Jose Maria College Foundation
    Jul 2022 - Jul 2024 (2 years 1 month)
    • 3rd year undergrad
  • Davao Oriental State University
    Bachelor of Science in Business Administration Major in Financial Management
    Davao Oriental State University
    Aug 2018 - Jul 2022 (4 years)
    • Graduate