Results-driven and detail-oriented professional with experience as a Customer Service Representative, Cold Caller, Appointment Setter, and Virtual Assistant. Skilled in handling inbound and outbound calls, scheduling appointments, managing emails, processing payments, and providing administrative support. Experienced in working with U.S. based clients, maintaining high customer satisfaction, and meeting performance targets in fast-paced environments. Strong communication, multitasking, and problem-solving skills with a commitment to delivering excellent service and operational efficiency.