ALMA MAE AMORA ✨ Client Relations | 💼 Account Management | 💬 Customer Support

Sales Development Representative

Verified First

May 2025 - Aug 2025 (4 months)

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Client Relations Officer

Top Realty Corporation

Aug 2024 - May 2025 (10 months)

- Inquiry Creation & Categorization: Create and maintain a comprehensive database of all inquiries, categorizing them by type (sales, rentals, enlistment etc.) and priority. -Monitoring & Follow-up: Consistently monitor all inquiries to ensure timely follow-up, tracking progress, and resolving any pending or outstanding issues. Prioritize inquiries based on urgency and importance. - Database Management: Keep the inquiry database up to date by ensuring accurate data entry, regular updates, and proper organization. Implement system improvements for efficiency. - Customer Experience: Ensure all inquiries are addressed with the highest level of professionalism, providing a seamless experience for prospective clients, tenants, or buyers.

Product Support Analyst

Concentrix

Aug 2023 - Aug 2024 (1 year 1 month)

- Tier 2 Analyst for a Social Media platform - Familiarity with Meta products (Advertising)

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Business Development Executive

Pisopaycom Inc

Jul 2021 - Aug 2023 (2 years 2 months)

- Client Outreach & Lead Generation: Proactively reach out to potential clients, including businesses and organizations, who may benefit from the company’s fintech products and services. Identify new opportunities, generate leads, and convert prospects into valuable clients. - Bidding Participation: Actively participate in bidding events for public or government projects, collaborating with the team to ensure all proposal requirements are met. Assist in preparing competitive bids, highlighting the company’s unique value propositions to secure contracts. - Client Relationship Management: Build and maintain strong, long-term professional relationships with existing clients and strategic partners. Ensure that clients receive consistent and per

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Marketing/Support Associate

Pisopaycom Inc

Jan 2021 - Jul 2021 (7 months)

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After Sales Support

Pisopaycom Inc

Jul 2020 - Jan 2021 (7 months)

As a Customer Support Representative, part of my role was to: - Assist customers in their transactions - Verify payments made by customers - Provide assistance to clients with regards to system concerns - Communicate with internal departments in order to effectively assist client concerns.

Associate Account Manager

Collabera Digital

Aug 2019 - Jan 2020 (6 months)

Intern

Bureau of Internal Revenue

Feb 2019 - Jul 2019 (6 months)

ALMA MAE AMORA

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