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Allizzen Madrid

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Tegucigalpa, Francisco Morazán Department, Honduras
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Résumé

Jobs verified_user 0% verified
  • Acadia Healthcare
    Call Agent | ResultsCX
    Acadia Healthcare
    Mar 2023 - Aug 2025 (2 years 6 months)
    -Served as an appointment setter and call support representative for Acadia Healthcare's Comprehensive Treatment Centers. -Managed 500–900 calls daily, assisting patients and families with scheduling, intake coordination, and inquiries. • Documented all call interactions in CRM. • Maintained and updated patient records in compliance with HIPAA. • Provided detailed information on treatment options and schedules. • Delivered empathetic, professional support to individuals seeking recovery.
  • H
    Intern – Supervised Professional Practice
    Honduran Institute of Radio Education (IHER)
    Sep 2022
    Performed preventive maintenance, computer dismantling, and necessary repairs to ensure proper functionality.
  • R
    Administrative Intern – Logistics Management
    Rancho Ebenezer - AME
    Aug 2021 - Jan 2023 (1 year 6 months)
    Handled administrative filing, prepared operational formats, assisted in contingency planning, vehicle mileage logging, inventory and purchasing support, and maintenance of office equipment.
Education verified_user 0% verified
  • H
    Professional Technical Bachelor in Computer Science
    Honduran Institute of Radio Education (IHER)
    Jan 2016 - Jan 2022 (6 years 1 month)
  • E
    Elementary Education
    Ebenezer Academy
    Jan 2008 - Jan 2015 (7 years 1 month)