Allie Akridge Talent Operations Manager

Talent Operations Manager

Lob

Jan 2023 - May 2023 (5 months)

Reputation
5years 4 months
HROperations
January2022 - January 2023 (1 year 1 month)
-Execution of onboarding new hires from offer letter to first day. This includes processing of background checks, I9s, EVerify and general company set up.
-Responsible for strategy and process creation / improvement of onboarding process.
-Workday SME for the HR team - business strategy and build of the Workday HRIS system.
-Responsible for creation, execution and analysis of company employee survey. Partner with internal teams to create action plans based on survey results.
-Collaborate with Total Rewards team to build out new compensation / grade structure and define the build process in Workday.
-Assist

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Manager, Global Talent Acquisition

Jun 2020 - Feb 2022 (1 year 9 months)

Reputation.comis the undisputed leader in reputation experience management and consistently delivers innovative, customer-driven solutions to household brands such as Nissan, Public Storage, US Bank, GM, Ford, and Kaiser Permanente. Our SaaS-based platform and patented Reputation Score helps marketers, operations and customer experience professionals improve their reputation by managing tens of millions of reviews and interactions across hundreds of thousands of customer touchpoints.
Wenow live in a feedback economy, where the customer's voice is paramount, and every online review could make or break a business. Reputation.com is hyper-focus

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Sr. Global Talent Acquisition Partner

Jan 2018 - May 2020 (2 years 5 months)

Weare an innovation engine with 31 technology patents, ranked in the top three of all competitors.
Ourcustomer-centric focus has led to a nearly 200% revenue growth from 2016 to 2019. The platform is used by three of the top five automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms. We've raised over $117 million in funding from the same A-list venture capital firms that backed Google, Microsoft, and Intuit. Our executive management team is diverse and committed to building a performance-based culture where excellence is rewarded and careers are developed. Who thrives at Re

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Corporate Recruiter

Oct 2017 - Dec 2017 (3 months)

Ninetypercent of buyers say online reviews influence their purchasing decisions. A difference of one "star" in a rating leads to a 9 percent difference in revenue. Yet companies struggle to ensure that their reviews and ratings reflect actual customer satisfaction.
CMOsfind themselves at the mercy of algorithms they don't control on Google, Facebook and thousands of specialty sites – where no amount of marketing spend can offset the negative impact of a weak online reputation.
Wedeliver the category-leading Online Reputation Management (ORM) platform for large, multi-location enterprises. Our intelligent platform helps them:
·Monitor review sites and social media
·Generate more representative star ratings and reviews

Talent Representative - Financial Services and Technology

Kforce Inc.

Feb 2017 - Oct 2017 (9 months)

•Identify and recruit qualified candidates by engaging in sourcing activities including market research, recruiting calls and networking events
•Evaluate market conditions and ensure candidate inventory population stays at appropriate levels to accommodate client demand.
•Maintain ongoing relationships with candidates not currently on assignment.
•Qualify candidates by conducting telephone and in-person interviews to obtain work history, education, training, job skills and salary requirements.
•Complete appropriate reference checks on candidates to ensure authenticity of states skills and experience.
•Package qualified candidates for presentation to client.
•Qualify and prioritize new job orders.
•E

I

Internal Sourcing Specialist

Nov 2015 - Feb 2017 (1 year 4 months)

Ifind and attract the best talent to the Kforce family of the West Coast.
•Identify qualified candidate profiles using various sourcing resources and techniques
•Develop talent pipelines in markets all across the country
•Set up and manage campus recruiting efforts with colleges across the country.
•Demonstrate knowledge of various sourcing channels and utilize the most effective channels to source qualified candidates
•Demonstrate industry knowledge of the external business environment, market trends, competitors and general talent availability
AWARDS:
-Team of the Quarter - Cup Winner - Q1 2016
-Essential Piece Award - Q1 2016 - Awarded for selfless commitment to teamwork, great attitude and

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Associate Manager

Peek Kids

Feb 2014 - Nov 2015 (1 year 10 months)

•Create a positive and productive store environment that produces positive results and customer satisfaction.
•Create significant and lasting customer relationships.
•Maintain all merhcnadising and visual standards to ensure that the store is neat, clean and organized, creating a comfortable shopping experience for all customers.
•Ensure that each customer receives a genuine Peek experience, leading by example and training sales associates to act in the best interest of the customer.
•Recruit, train and retain sales associates that are productive, positive and accountable.
•Demonstrate ownership of all inventory processes to ensure that procedures are being followed to minimize loss.
•Operate a profitable

A

Assistant Department Manager

Oct 2013 - Feb 2014 (5 months)

•Help to lead a team of 10 sales associates to meet daily and monthly sales goals by parterning with the department manager to create a solid business plan.
•Partner with department manager to hire and train new associates, leading by example in selling and customer service.
•Ensure the department meets visual requirements at all times by keeping it clean and stocked in order to create a seamless shopping experience.
•Lead by example to provide an exceptional level of customer service, making certain that each customer leaves satisfied.

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Customer Service Manager

Aug 2012 - Oct 2013 (1 year 3 months)

•Demonstrate productivity though preparing and executing a business plan by collaborating with business partners to meet store and company goals.
•Identify, prioritize and communicate responsibilities and resources to set goals and achieve results.
•Lead a team of 10 specialists who drive education to ensure the adoption of new initiatives.
•Build a strong team through positive, proactive communication and coaching by recognizing positive results and identifying opportunities.
•Create an environment that is passionate about customer service through leading change effectively and supporting others.
•Train and ensure security and privacy of customer information including compliance.
•Help to drive volume an

A

Assistant Customer Service Manager

Apr 2012 - Aug 2012 (5 months)

•Develop relationships with store teams to implement, communicate and maintain best practices for the use of technology initiatives.
•Assist in coaching a team of 7 specialists who drive education efforts to ensure the adoption of new initiatives and processes.
•Promote security and privacy of all sensitive information.
•Set, achieve and exceed service standards.
•Assist in developing a team through setting and communicating perfor mance expectations and consistent feedback.
•Collaborate with business partners to grow the business to achieve results.

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Department Manager

Oct 2011 - Apr 2012 (7 months)

A

Assistant Department Manager

Jun 2011 - Oct 2011 (5 months)

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Sales Associate

Jun 2010 - Jun 2011 (1 year 1 month)

Page Designer

The Orange County Register

Aug 2009 - Jun 2010 (11 months)

Sales Associate

J.Crew

Jun 2009 - Jun 2010 (1 year 1 month)

1year 10 months
SalesAssociate
June2009 - June 2010 (1 year 1 month)
CostaMesa, CA

S

Sales Associate

Sep 2008 - May 2009 (9 months)

Allie Akridge

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Allie Akridge

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