Allen Wills
About
Detail
Operations specialist. Professional tree hugger. Ex-Palantir.
Washington, United States
Résumé
Jobs
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- SProject EngineerSound Glass IncMay 2025 - Current (1 year 3 months)Commercial Glazing Project Submittals, Material Samples, RFI and Closeouts. Creating process documentation, using traditional project management techniques, and utilizing the latest technologies to track and drive daily performance goals. Key technology platforms: O365, Bluebeam.
- RLead TechnicianRambo Total Pest ControlJun 2024 - Jan 2025 (8 months)Promoted to Lead Technician in June 2024. Led a team of 5 technicians, overseeing training, onboarding, and daily field operations. Administered Integrated Pest Management (IPM) protocols and ensured compliance with OSHA and SDS safety standards. Managed a commercial/residential sales territory with over 250 client sites, consistently achieving sales goals. Conducted quality assurance audits, inventory and order management, and customer service escalations. Maintained structural building knowledge relevant to pest management practices. Created and maintained SOPs, bids, and project documentation to support operational excellence. Key technology platforms: 0365, Adobe, FieldRoutes/PestRoutes
- RField TechnicianRambo Total Pest ControlNov 2022 - Jun 2024 (1 year 8 months)Licensed to kill by the great State of Washington. Field Technician for the Seattle Territory. Practices Integrated Pest Management. Commercial and Multiunit Residential Specialist.
- RGroundsmanRoot Cause SeattleApr 2022 - Mar 2023 (1 year)Maintenance lead. Studying for ISA Certified Arborist and training with a local arborist company. Specialized in air spade excavation and root pruning for tree preservation around construction projects.
- DArboristDanger Monkey Tree ServiceJan 2022 - Current (4 years 7 months)Master of trees, ropes, and chainsaws. Operates and manages all aspects of a tree care business, focused on ISA arboriculture practices. Emergency response specialist, focused on storm and hazard clearance.
Security Operations Center AnalystPalantir TechnologiesApr 2020 - Nov 2020 (8 months)Volunteered to join the Global Operations Center in response to COVID and realign the program. Identified key friction points and worked with stakeholders to establish improved standard operating policies. Provided help desk support and served on a team as the primary point of contact to internal and external customers for security issues. Remotely managed multiple physical security platforms for alarms, camera, and security events.- Internal Operations AnalystPalantir TechnologiesDec 2018 - Apr 2020 (1 year 5 months)Promoted to Internal Ops Analyst. Member of a global team, providing operations support for Palantir's Seattle office and operations helpdesk support for AMER/EMEA. I owned internal operations processes and programming, space planning, and onboarding new users while improving their experience through robust customer service. I ensured the integrity and continuity of the whiteboard supplies.
- Security SupervisorPalantir TechnologiesNov 2017 - Dec 2018 (1 year 2 months)Promoted to Site Supervisor after 8 months. Physical safety and security, access and token control, and technical support for client including: Redesign and management of site Opsec information resources, regular collaborations with client Opsec team to drive local process development, building process documentation for security training.
- Security OfficerPalantir TechnologiesApr 2017 - Nov 2017 (8 months)Front desk security role, managing site security through patrols, emergency response, access control, shipping and receiving, and visitor access.
- IEvent ManagerImpact Hub SeattleJul 2015 - Dec 2018 (3 years 6 months)Event management and audio-visual technician. Responsible for client orientations and tours, and delivering day-of IT support, event co-ordination, and facilities management that exceeds client expectations.
- FMember OrganizerFreelancers UnionFeb 2015 - Dec 2018 (3 years 11 months)I lead the Freelancers Union Seattle Spark event. Every month I gather with freelancers, independent workers, entrepreneurs, and small business owners of every variety. Together we hold discussions and have workshops to address the needs of the Seattle freelance community. Please find more information on the Freelancers Union website: freelancersunion.org/spark
- ZOwner and Principal PhotographerZen and Envy LLCJan 2014 - Dec 2018 (5 years)Photography business with multiple product segments and brands including an art-focused wedding studio in the Pacific Northwest, with expertise in custom workflows designed to enhance the wedding day while providing truly superior images captured in decadent albums and print. aetasamor.com
- Independent ContractorTaskrabbitJan 2013 - Jan 2018 (5 years 1 month)Freelance photography, cooking, home and garden maintenance, and virtual errands.
- hConsultanthellomynameisZENAug 2008 - Dec 2018 (10 years 5 months)I'm an interdisciplinary professional specializing in organizational change and process development.
Education
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- General Education Degree, High School Equivalence Certificate ProgramEdmonds CollegeJan 2009 - Dec 2009 (1 year)
Projects (professional or personal)
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- TTree NerdsDec 2017Tree Nerds is a growing online community of 300+ members that facilitates knowledge sharing and growth through culture. We provide mentorship and resources to help connect folks to ecology focused careers and hobbies. We actively seek out opportunities to learn new skills by engaging in stewardship and public service! Tree Nerds can serve as a platform to get involved with professional tree work, trail maintenance, wildland regeneration, conservation education, and other stewardship efforts.