To secure a position within an organization where I can contribute to its growth while enhancing my skills, and build a lasting professional relationship.
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Nurse Concierge
KMC Solutions Inc
Apr 2025 - Current(1 year 7 months)
Medical Provider Outreach. Appointment Coordination Documentation & File Management Medical records summarization Patient Progress Review
Team Leader
Concentrix
Jan 2016 - Dec 2025(10 years)
BCBS of North Carolina Inbound calls handling the ff: Claims, Benefits and Eligibility, Appeal and Authorization Escalation calls Team action plans and coaching