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Allan Monge

About

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Provincia de San José, Costa Rica

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Bill Gosling Outsourcing
    Customer Service / Collections
    Bill Gosling Outsourcing
    Jul 2019 - Feb 2025 (5 years 8 months)
    I worked initially as an agent, collecting on past due payments on debts ranging from $50 up to $2000. I was very successful at collecting such payments and even implemented new collection strategies, this position involved adhering to the highest CS standards.
  • Safeguard Global
    Sales and New Business Development
    Safeguard Global
    Jan 2015 - Mar 2019 (4 years 3 months)
    I worked as a business developer and in the inside sales departments, handling several stages of the sales cycle as I developed my tenure within the company. I managed to keep myself within the top performers since my third month in the company, this opened up opportunities to help in the training department as well.
  • Amazon
    Technical Support and Service Desk
    Amazon
    Feb 2012 - Mar 2014 (2 years 2 months)
    I handled level 1 inquiries and service request, as well as basic troubleshooting. I worked hand by hand with the level two technicians and escalated the situations that could not be resolved to them,.by ticket. I provided support by email, chat and phone call
Education verified_user 0% verified
  • S
    High School Diploma
    Silver State Christian High School
    Aug 2007 - Jan 2009 (1 year 6 months)