ALLAN BADAYOS

Lead Generation Specialist / Online Marketing Consultant

411 Locals

Jun 2025 - Sep 2025 (4 months)

Qualify inbound/outbound leads and manage the agency's sales pipeline in Bitrix Perform end-to-end lead generation activities — including lead mining, cold calling, follow-ups, and reporting — to ensure a steady flow of qualified leads. Collaborate with sales and marketing teams to develop and refine lead generation strategies.

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PA BRANDED MERCHANDISE COORDINATOR

CI Group USA

Feb 2025 - Apr 2025 (3 months)

Responsible for service delivery planning, organizing, and managing customer service orders. Review order data, correct errors, and generate purchase orders from suppliers. Review submitted orders for properly formatted artwork, completeness, accuracy, delivery, timeline, and acceptable margins—update orders to allocate quantities shipped to customers' locations. Document all order-related activities in various systems. Provide general day-to-day customer service to clients and vendors. Respond to customer service and order management issues and errors in order processing.

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INSIDE SALES REPRESENTATIVE (VA)

Key Innovations Canada

Sep 2024 - Feb 2025 (6 months)

Successfully managed the entire sales process, which involved creating proposals by utilizing Syncore to search for products, communicating with customers regarding their product needs, generating quotations, and finalizing job orders. Use Excel to compute margins and discounts, ensuring accurate pricing and profitability. I also monitor the progress ofjob fulfillment to ensure timely and efficient completion. My expertise guarantees precise order processing, providing a seamless and hassle-free customer experience. I played a pivotal role in engaging clients to convey specific product details, ensuring accuracy and enhancing customer satisfaction.

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PROMOTIONAL SALES ASSISTANT

DCX PH Inc.

May 2024 - May 2025 (1 year 1 month)

Worked as end-to-end sales specialist. Skilled in sourcing products, preparing proposals, converting quotations, and managing the complete sales process until submission. I played a pivotal role in engaging clients to convey specific product details, ensuring accuracy and enhancing customer satisfaction. Effectively coordinated communications with vendors, suppliers, and team members to ensure the timely execution of marketing projects.

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CUSTOMER SERVICE REPRESENTATIVE

IntouchCx (Netflix Voice and Chat Support)

Oct 2022 - Jan 2024 (1 year 4 months)

Manage and handle global Netflix app queries and inquiries promptly, ensuring efficient issue resolution and excellent customer support. My expertise guarantees a seamless user experience through quick and effective assistance. Execute fundamental technical troubleshooting with confidence to swiftly identify and resolve issues, guaranteeing exceptional customer support.

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SELF-EMPLOYMENT : INDEPENDENT ENTREPRENEUR

Brent Ally's General Merchandise & Boutique

Nov 2014 - Sep 2022 (7 years 11 months)

As a proprietor, I effectively run and manage the business by setting and focusing on concrete specific goals to maintain recurring customers and attract new ones thereby increasing sales each month.

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CUSTOMER SERVICE REPRESENTATIVE

Sutherland Global Services (AT&T ConnecTech - Voice)

Mar 2014 - Nov 2014 (9 months)

Provided efficient in-home technical support services, ensuring timely issue resolution and delivering exceptional customer service. Provided exceptional support for PCs and networks while upselling internet packages, ensuring customers received appropriate solutions and enhancing their experience. Contact:2-timeQuotaBusteroftheYear,MedicalRepresentativeoftheYear,andTopPerformer ProductAwardee

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CUSTOMER SERVICE REPRESENTATIVE

Teleperformance Co. – SPRINT USA (Telco – VOICE)

May 2004 - Mar 2007 (2 years 11 months)

Resolve customer billing issues and queries, providing timely solutions. Additionally, I managed subscriptions for extra mobile services and accounts to enhance customer experience. I have successfully activated mobile phones and managed additional subscriptions to ensure seamless service transitions for customers. Furthermore, I consistently achieve high customer satisfaction scores and have been honored as a multiple-time Agent of the Month in recognition of my commitment to delivering exceptional customer service.

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