Aliza Saeed

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Program Advisor

Alpha Anywhere (via Crossover)

Jul 2025 - Sep 2025 (3 months)

As a Program Advisor, I qualified inbound leads and reviewed inquiries to determine fit based on Alpha's success profile. I engaged families in discussions about Alpha's philosophy, addressing questions and assessing alignment without pressuring for enrollment. My role involved responding to inquiries with clarity and support, while regularly updating the FAQ to identify patterns in family questions or objections, sharing insights with marketing and admissions to enhance messaging. I supported a mission-driven enrollment strategy focused on long-term student success by ensuring that only well-aligned families advanced through the admissions pipeline. Additionally, I hosted live information sessions for prospective families, effectively pres

Digital Sales & Marketing Manager

Connected Safety Net

Aug 2024 - Jul 2025 (1 year)

As a Digital Sales & Marketing Manager, I developed and executed innovative digital sales strategies to drive SaaS adoption in the UK and UAE markets. I built and managed relationships with key accounts, providing tailored solutions to meet customer needs. My role involved conducting both online and in-person sales presentations to effectively showcase Connected Safety Net's solutions. I led the marketing team in developing targeted campaigns aimed at customer acquisition and retention, while also identifying and engaging potential clients through various digital marketing channels, including LinkedIn and email campaigns. Additionally, I represented the company at international events, trade shows, and customer meetings. A significant aspec

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Inside Account Executive

Superorder(via Crossover)

Jan 2023 - Jul 2024 (1 year 7 months)

As an Inside Account Executive, I proactively conducted compelling sales calls with potential customers to communicate the company's unique value proposition, effectively showcasing the benefits of our products and services. I provided valuable feedback to streamline and enhance the sales process, contributing to increased efficiency and effectiveness in converting leads to sales. A key aspect of my role involved training and onboarding new team members, where I imparted knowledge about the Inside Account Executive position and facilitated a smooth integration into the sales team. I demonstrated strong sales acumen by successfully closing sales deals, ensuring a seamless transition of customer accounts to the launch team. Additionally, I im

Associate Customer Success Manager

Time Doctor

Aug 2022 - Dec 2022 (5 months)

As an Associate Customer Success Manager, I owned Tier 3 client communication, product demonstrations, and all onboarding/solution engineering with the direct goal of churn prevention and retention. I drove successful onboarding to help customers realize the business value our products offer, working diligently to understand their business needs. I maintained ongoing documentation of use cases and identified clients suitable for expansion to Tier 1 or 2 accounts. Additionally, I organized automated, trigger-based messaging sequences to check in on clients, ensuring onboarding was completed and that they were seeing value in the products and understanding their reports. I partnered closely with cross-departmental teams to share client feedba

Sales Development Representative

Sparrow Connected

Dec 2021 - Aug 2022 (9 months)

As a Sales Development Representative, I partnered with Sales Leadership, Product, Customer Success, and Marketing to design and execute a comprehensive go-to-market (GTM) strategy, ensuring a seamless handoff of qualified meetings to Account Executives. I conducted thorough research on ideal customer profiles requiring cold outreach to identify new sales opportunities. Leveraging a robust sales tech stack, including HubSpot, Outreach, and LinkedIn Navigator, I created and tested scripts to optimize our outreach sequences, significantly increasing conversion rates. Additionally, I assisted with sales strategies, campaigns, events, partnership channels, and marketing initiatives. My experience in educational sales was pivotal, as I often ser

Account Executive

Motive

Nov 2020 - Feb 2022 (1 year 4 months)

As an Account Executive, I consistently closed over 300% of my revenue targets each month by prospecting new business and managing the full sales cycle while maintaining a robust pipeline of qualified prospects on Salesforce. I educated fleet managers about Keep Truckin, thoroughly understanding their requirements to facilitate a smooth onboarding process. I demonstrated Keep Truckin's software to prospects using Figma, ensuring they grasped the product's value. To optimize the sales process, I tested various tactics and channels, providing valuable feedback from customers and prospects to the product and engineering teams via Jira. I designed a comprehensive sales plan for my team to expand our customer base and presented detailed sales an

Technical Support Specialist

Motive

Oct 2019 - Nov 2020 (1 year 2 months)

As a Technical Support Specialist at Keep Truckin, I served as the main point of contact for customer issues, providing assistance and defining support processes while collaborating with the team to enhance the support function. I collected customer support requests and bugs, relaying findings via Jira to the product and engineering teams to ensure timely resolution. Additionally, I trained new hires and reported their progress to the Support Manager, fostering a knowledgeable and efficient team. I led the Quality Assurance team to track and improve customer satisfaction scores of technical support representatives, facilitating effective communication of QA and technical support-related information across departments. I gathered and linked

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