Alisha Bacchus Executive Administrative Partner | Driving Process Improvement &

Executive Assistant III to the Chief Commercial Officer

Covetrus

Feb 2024 - Apr 2024 (3 months)

• Utilized online and offline project management tools for seamless execution of tasks, follow-ups, and projects
• Fostered client relations through operational focused communication to create a cohesive experience
• Expertly managed a complex calendar, balancing organizational priorities with Executive's needs
• Collected information on VP+ onboarding process from EA, HR, and IT teams and utilized this to suggest improvements to hand-offs, data collection, and procurement of hardware and software for candidates
• Coordinated logistics for virtual and on-site meetings, including booking meeting rooms, considering AV requirements, preparing and distributing agendas, and booking travel

Achievements:
• Led

Executive Assistant II to the CFO of North America

Covetrus

Mar 2023 - Jan 2024 (11 months)

• Drafted and distributed agenda and meeting minutes, focusing on key initiatives and actions
• Managed a complex calendar by proactively resolving conflicts and considering organizational priorities
• Coordinated travel and itineraries for flights, accommodation, and transportation for Executive
• Adhered to financial policies, organized receipts, and submitted expense reports via Concur

Achievements:

• Identified over $87,000 worth of airline credits that are now being utilized for current travel
• Established EA SharePoint for centralized storage of documentation related to logistics, including information for office access, meeting room capacities, wifi availability, booking process, and office

Executive Assistant I to the Head of Global Operations

Covetrus

Aug 2021 - Mar 2023 (1 year 8 months)

• Managed event planning for 30+ participants including travel, agendas, day-of logistics, and team building
• Recorded meeting minutes at weekly team meetings to gain understanding current and future projects, strategies, and tasks
• Coordinated complex travel including flights, accommodation, and transportation, domestic and international

Achievements:

• Collaborated with stakeholders at 61 of our international distribution centers to create a deliverable that outlined site information and KPIs (number of SKUs, lines shipped per day, number of customers)
• Assisted with data collection and award procurement and distribution for 2022 North America Site Awards based on criteria for: SLA, pick accuracy, c

Executive Assistant

Double

Jun 2021 - Aug 2021 (3 months)

• Automated rules and folder system for Gmail inbox management that reduced inbox clutter by 30%; created delegation process for specific senders and topic-related emails
• Facilitated Google calendar integration with Outlook, allowing executives personal and work calendars to merge and eliminating conflicts
• Created thoughtful domestic itineraries for executive and guests, taking into consideration travel and buffer time and ensuring all booking information is accurate and communicated in a timely manner

B

Executive Assistant

Blaze School

May 2021 - Dec 2021 (8 months)

• Managed CEO's calendar to plan and organize professional and personal meetings and events
• Authored engaging, age-appropriate content for CEO’s social-emotional learning (SEL) software using previous experience as a certified educator (FL #1366446) with training in SEL
• Evaluated software learning path creation process and proposed improvements based on accessibility and inclusion
• Utilized HubSpot CRM to track, initiate contact, and follow up with 10 potential leads for product demos and podcast appearances; successfully booked podcast guest and school-board related lead
• Eliminated all overdue bills within the first month, provided monthly reports on reoccurring and on-time expenses; managed all payments relate

I

Executive Assistant

Innovative Arts Photography

Oct 2018 - Aug 2021 (2 years 11 months)

• Implemented financial processes using QuickBooks and Excel to expedite tax calculations and successfully meet monthly filing deadlines
• Managed a team of up to 8 during live events and handled on-site payments of up to $800 per event and photo printing of up to 400 prints; assisted with equipment setup, take down, and troubleshooting for cameras, computers, printers, and payment apps
• Researched marketing contacts at 180 art galleries across the US and sent initial outreach emails for CEOs podcast leading to two confirmed paid bookings of $4000
• Planned themed social media content for Instagram by automating weekly posts using Later; utilized SEO and hashtags to drive engagement and traffic to booking website

P

Administrative Assistant Accounts Receivable

PT At Home Services

Feb 2017 - Jun 2021 (4 years 5 months)

• Transitioned accounting software to QuickBooks; including creating and populating relevant account types, customers, and items
• Created new processes for invoicing customers and recording payments that reduced time spent on these tasks by 50%
• Pulled reports to investigate discrepancies and followed up with vendors on overdue payments
• Maintained office equipment (copier, scanner, fax machine), ordered office supplies, sorted mail, and mailed out invoices
• Filed and maintained records according to HIPPA protocols

International Business Coordinator

Dean & DeLuca

Sep 2016 - Jan 2017 (5 months)

• Liaised with partners in Japan, South Korea, Thailand, and Dubai regarding purchase order fulfillment and lead times
• Compiled monthly KPI reports from partner sales data and created accompanying charts and graphs via Pivot Tables
• Checked inventory and entered orders in Assist/A2000 before communicating with internal purchasing team and warehouse Anticipated delays due to inclement weather, time of year, import requirements, and freight dimensions and used this to inform lead times
• Managed and updated Excel inventory list of over 2000 products over three months; utilized VLOOKUP and other relevant formulas to automate updates across multiple internal spreadsheets

E

Import Coordinator

Ezrasons

Jun 2016 - Sep 2016 (4 months)

• Communicated with international parties in India, Bangladesh, and China to import to ports in California
• Checked all invoices, packing lists, and bills of lading against our order for discrepancies and resolve
• Processed all payments to factories, agents, and freight forwarders, and US customs brokers
• Oversaw all steps in a letter of credit including application, amendments, and discrepancy resolution

O

Executive Assistant

Own Your Power Communications

Jan 2013 - Dec 2013 (1 year)

• Managed daily schedule and important tasks for CEO
• Prepared conference call set up, recorded meeting minutes, and drafted correspondence using MS Word
• Maintained database of client contact information and updated after networking events
• Created monthly reports to show trends on the company's Faecbook page and online listener data

Alisha Bacchus

About

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Alisha Bacchus

About

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Behavioral traits