A
Alisa Flores
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Florida, United States
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ParalegalDominion Financial ServicesOct 2024 - Jun 2025 (9 months)Detail-oriented and self-directed Mortgage Funding Specialist. Responsible for reviewing and processing mortgage closing documents, ensuring compliance with federal, state, and investor guidelines, and facilitating the timely and accurate funding of mortgage loans.- SMortgage Loan ProcessorSPSDec 2022 - May 2024 (1 year 6 months)Analyzed financial data such as income, assets, liabilities, and credit history to determine risk factors associated with each loan application. Submitted completed loan packages to the underwriting department for approval or denial decisions for mortgage modification. Ordered appraisals and title services on behalf of borrowers. Compiled documentation required for submission to government agencies. Maintained accurate records in accordance with company policy and procedures. Organized files electronically according to document type and date received.
- RAccounts ReceivableRANDSTAD PROFESSIONALSJul 2018 - Dec 2019 (1 year 6 months)In my role as Accounts Receivable, I was responsible for contacting customers regarding delinquent accounts and diligently following up on outstanding invoices. I sent invoice copies to customers and accurately posted payments by recording cash, checks, and credit card transactions. Additionally, I applied forensic accounting techniques to reconcile misapplied payments, discrepancies, and short-payments, while also requesting credits to clear accounts. Furthermore, I utilized Microsoft 365 for daily operations, enhancing my efficiency in managing accounts and streamlining communication with customers.
- Legal AnalystCitizens Property InsuranceJul 2017 - Jul 2018 (1 year 1 month)Responsible for processing Court reporting billing. Prepared documents, including contracts, litigation filings, discovery and legal transaction for court cases. Triage all incoming cases and documentation. Researched case law and statutory provisions to assist in drafting of legal opinions. Conducted interviews with clients, witnesses, experts and outside counsel. Collaborated with attorneys to prepare pleadings, motions and discovery requests to develop litigation strategies for pending matters.
- USr. Collections SpecialistUS Auto CreditJan 2016 - Jul 2017 (1 year 7 months)Negotiated customers strategies for debt repayment. Recorded information about financial status of customers and collection efforts. Skip-tracing for both customers and collateral.
- SSr. Team Lead/ Quality AssuranceStellar Recovery|Mar 2011 - May 2015 (4 years 3 months)Respond to inbound requests and perform outbound calls to consumers. Negotiate payment option plans and settlements as well as maintaining qualitative and quantitative standards with respect to consumer accounts.
- SParalegalSchuler& LeeSep 2010 - Mar 2011 (7 months)Took the lead role in pre-claim investigations and client interviews. Assisted attorneys in preparing pleadings and docketing hearing dates and discovery deadlines. Drafted responses to insurance company interrogatories and requests for production.
- TLegal AssistantThe Mason Law FirmMar 2010 - Sep 2010 (7 months)Communicated effectively with multiple departments to plan meetings and establish hearing dates. Entrusted to manage the office in the attorney's absence. Provided timely, courteous and knowledgeable responses to information requests regarding Probate, Guardianships, Family Law and Dependency cases; screened and transferred calls; and prepared official court correspondence. Prepared and filed Motions and Orders, assembled and prepared files, scheduled hearings, appointments, depositions, and researched and drafted pleadings proficiently. Performed legal research using LexisNexis and alternate methods to obtain useful case law. Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accura