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Ali Rizwan

About

Detail

Results-driven professional with 9 years of diverse experience in real estate, marketing agencies, customer service, and IT.
Pakistan
Contact Ali regarding: 
work
Full-time jobs

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • H
    Floor Supervisor
    Hayzel Technologies
    Jan 2025 - Nov 2025 (11 months)
    Supervise and guide floor staff to ensure smooth daily operations. Monitor performance, provide feedback, and support training efforts. Ensure quality control and adherence to service standards. Handle escalated customer issues and resolve complaints professionally. Coordinate with management to meet targets and improve efficiency. Prepare and submit shift reports and performance summaries. Maintain a safe, clean, and organized work environment.
  • W
    Chat Support Executive
    Wordsense 2.0
    Jan 2023 - Dec 2023 (1 year)
    Respond promptly to customer queries via live chat or messaging platforms. Provide accurate information about products, services, and policies. Resolve customer issues efficiently while maintaining a positive tone. Escalate complex issues to the appropriate departments when needed. Document interactions and maintain detailed customer records. Meet daily performance metrics including response time, resolution rate, and customer satisfaction. Collaborate with team members to ensure consistent and high-quality support.
  • M
    Business Development Manager
    Makkan.com
    Jan 2022 - Dec 2022 (1 year)
    Identify and pursue new business opportunities to achieve sales targets. Build and maintain strong relationships with clients, partners, and stakeholders. Conduct market research to stay updated on industry trends and competitor activity. Develop and implement effective business development strategies and sales plans. Prepare and deliver compelling presentations and proposals to potential clients. Collaborate with marketing, sales, and operations teams to ensure client satisfaction. Maintain accurate records of sales activities and prepare regular reports for management.
  • Zameen.com
    Senior Sale Executive
    Zameen.com
    Jan 2019 - Dec 2019 (1 year)
    Develop and implement effective sales strategies to meet and exceed targets. Conduct sales presentations, product demonstrations, and negotiations. Provide after-sales support and ensure customer satisfaction. Track sales performance, prepare reports, and share insights with management. Mentor and guide junior sales staff to improve team productivity. Stay updated with market trends, competitor activities, and customer preferences.
Education verified_user 0% verified
  • University of central Punjab
    Bachelors (BBA)
    University of central Punjab
    Jan 2015 - Jan 2019 (4 years 1 month)
  • P
    Higher Secondary
    Punjab college, Lahore
    Jan 2012 - Jan 2014 (2 years 1 month)
  • T
    Secondary School
    The Educators, Lahore
    Jan 2010 - Jan 2012 (2 years 1 month)