Alfredo J. Garcia

Alfredo J. Garcia

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IT Infrastructure & Operations Manager | Cloud, SaaS & IAM | Driving Secure and Scalable IT Systems
Mexico City, Mexico

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Résumé


Jobs verified_user 0% verified
  • Juul Labs
    Information Technology Infrastructure Operations Manager
    Juul Labs
    Apr 2022 - Current (4 years 7 months)
    Responsible for overseeing cloud infrastructure, SaaS applications, identity, authentication, and enterprise communications systems. Leads the administration of virtualized and cloud-based server environments, driving automation, cost efficiency, and scalability. Manages and optimizes platforms such as email, messaging, IAM, and storage collaboration tools to ensure high availability, security, and performance.
  • Cigna
    Solutions Design Engineer / Project Manager
    Cigna
    Mar 2019 - Apr 2022 (3 years 2 months)
    Responsible for planning, leading, organizing, and motivating agile project teams
    Evaluate the organization requirements and make architectural infrastructure recommendations (AWS, Azure, VMware, Citrix, Cisco) for implementation and deployment of applications
    Responsible for managing several concurrent high visibility projects using agile methods in a fast-paced environment that may cross multiple business divisions
  • Cotiviti
    Senior System Engineer
    Cotiviti
    Sep 2015 - Jan 2019 (3 years 5 months)
    Responsible for the design and implementation of IT infrastructure solutions used by internal and external company applications using multiple different technologies (AWS, VMware, Azure, Cisco UCS)
    Participated in the integration and merging of newly acquired companies.
    Implemented security controls to be in compliance with different wide company’s certification requirements (HiTrust, SOX), providing a more secure and reliable environment.
  • GE Capital
    Senior Wintel/Vmware Systems Engineer
    GE Capital
    Jan 2014 - Sep 2015 (1 year 9 months)
    Conduct architecture reviews for VMware VSphere environments supported in different business units at GE.
    Minimize the percentage of daily Wintel and VMware incidents by 10% by implementing real-time project tracking to take a proactive response to problems and opportunities.
    Design and configure high availability and disaster recovery environments using Microsoft High Availability and Clustering, Veritas Clustering solutions, EMC SRDF replication, VMware Site Recovery Manager (SRM)
    Managed off-shore based teams in India and Mexico to improve SLAs.
  • GE
    L3 VMware/Wintel Systems Engineer Lead
    GE
    Jan 2009 - Jan 2014 (5 years 1 month)
    Function as a Level 3 VMware/Wintel Support Engineer across GE business units
    Responsible for the support, training, and in-depth troubleshooting and diagnostic expertise of the VMware and MS Windows environments
Education verified_user 0% verified
  • Jack Welch Management Institute
    Master of Business Administration - MBA
    Jack Welch Management Institute
    Jan 2020 - Jan 2023 (3 years 1 month)
  • Instituto Politécnico Nacional
    Bachelor's degree, Computer Engineering
    Instituto Politécnico Nacional
    Jan 1995 - Jan 2000 (5 years 1 month)