Alfonso Lorenzo Lacorte Cánovas Sr. Project Manager MEDICAL RECORDS at Blue

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Sr. Project Manager and Sr. Implementation Manager, CNH Infrastructure

Comision Nacional de Hidrocarburos CNH,

Dec 2019 - May 2024 (4 years 6 months)

Responsibilities:  Managed the Department of IT Infrastructure with 20+ Team Members.  Experienced in Service Deliveries for the IT Department.  Used PMBook guidelines and MoR – Management of Risks and Issues  Worked with Genesys Cloud in Implementation of chatbots and voicebots as well in outbound campaigns. Integration with Genesys Cloud APIs as Architect Flow. Implemented CX as Code tool to develop Genesys Cloud objects applying the full process of CI/CD with Microsfot Azure DevOps.  Handle The Infrastructure Support Team with 6+ Team members using Monitoring Software tools as Dynatrace adding an Agent Demon developed with Python and R.  Handle Data Center Migration and Public Cloud Platform Migration AWS and Genesys for a DRP/BCP

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Sr. Project Manager , Head of IT – Department of IT Infrastructure Digital Platforms and

GRUPO FINANCIERO MIFEL

Oct 2014 - Nov 2019 (5 years 2 months)

premier financial services firm based in Mexico City offering wealth management, investment banking, asset management, lending and business banking services to clients. Environment: UML, SCRUM, Java, Javascript, JSP, Node.js, React, Google Analytics GA, Google Tag Manager GTM , Rational Rose Enterprise, SAS, Visio, MS-Project, Jira, Confluence, Project Server, SAP. JBOSS, SAP SD/EDI, VMWare, Dynatrace. Responsibilities:  Managed the Department of IT Infrastructure with 50+ Team Members.  Used PMBook guidelines and MoR – Management of Risks and Issues for Service Deliveries.  Defined Project Plan and Project Scope at Jira, MS-Project and Project Server Databases.  Hands-on with Databases and Security running projects from conceptual desi

Sr. Service Delivery Manager – Head of IT for Business Intelligence Apps

KPN

Jul 2013 - Sep 2014 (1 year 3 months)

Environment: 10g, Analysis, BI Applications and Cubes, ODI, UML, Rational Rose Enterprise, Java, Perl, Shell scripting, Oracle RDBMS 10gRel2, Visio, MS-Project, Project Server, SCRUM MASTER. Responsibilities:  Support with 20+ Team Members. Provided 24/7 support for the production environment and over 400 Cell Sites.  Hands-on with running projects from conceptual design to implementation, definition of the business rules with other IT teams and to deliver quality software on-time.  Defined Project Plan and Project Scope at MS-Project and Project Server Databases.  Project Management, KPIs Definition for Service Deliveries and Applications Roll out. SLAs definition.  Cost estimating and developing the budget for owned of the existing p

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Sr. Service Delivery Manager – Head of IT for Mobile Applications

O2 (UK),

May 2012 - Jun 2013 (1 year 2 months)

UML, Rational Rose Enterprise, Java, Perl, Shell scripting, Oracle RDBMS 10gRel2, Oracle 11g, Oracle RAC , Data Guard, Oracle Golden Gate, Oracle Veridata, Oracle Enterprise Manager Grid Control 10g Rel. 5, Enterprise manager Database Control, OUI to both install and apply patch sets, O Patch ,Unix shell scripts, SQL*Plus, Red hat Linux 4.7 x64, RMAN. Visio, MS-Project, Project Server. Responsibilities:  DBA Manager for the Core OSS Data Platform and over 300 Databases with Production and R&D Engineering Team with 50+ Team Members.  Provided 24/7 support for the production environment and over 400 Production Databases.  Hands-on with running projects from conceptual design to implementation, definition of the business rules with other IT

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Sr. Project Manager – PM Data Architect for Business Intelligence and Back Office Applications

Banco de Credito del Peru BCP,

Feb 2010 - Apr 2012 (2 years 3 months)

Rational Rose Enterprise, Java, Perl, Shell scripting, Oracle RDBMS 8i, 9iRel2, 10gRel2, Oracle RAC , Data Guard, Oracle Enterprise Manager Grid Control 10g Rel. 5, Enterprise manager Database Control, OUI to both install and apply patch sets, O Patch ,Unix shell scripts, SQL*Plus, Red hat Linux 4.7 x64, RMAN, Explain Plan, Stats Pack, TkProf, Sql Trace, Data Guard, ADDM, ASM, Streams, Sun Solaris Sparc 10. IBM MQ Series. Visio, MS-Project, Project Source. Responsibilities:  Team Leader for the Core Data Platform and over 22 people DBAs – Developers and the Production Support Team.  DBA Manager for the Core Bank Platform and over 30 Databases deploying with Production and R&D Engineering Team.  Provided 24/7 support for the production en

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Business Technology Manager – IT Project Manager

UBS UBS Securities LLC,

Feb 2009 - Feb 2010 (1 year 1 month)

 Relationship Manager Team Leader for the Core UBS Banking Platform with 20+ Team Members.  Provided training and 24/7 support for the production environments.  Hands-on with running projects from conceptual design to implementation, definition of the business rules with other IT teams and to deliver quality software on-time.  Project Management, KPIs Definition and Business Analysis for Service Deliveries and Applications Roll out.  Performed Project and database management, with Databases and Security Training solutions updated UBS programs for backup and recovery procedures.  Leading the transformation of the Data Architecture by reengineering with existing applications to improve the use of bank-wide data providers.  Owned of the

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Sr. Service Project Manager IT Director – Databases and Security Infrastructure for

Bank Of America Merrill Lynch,

Jan 2008 - Jan 2009 (1 year 1 month)

Environment: UML, Rational Rose Enterprise, Java, Perl, Shell scripting, Oracle RDBMS 8i, 9iRel2, 10gRel2, Oracle RAC, Data Guard, Oracle Enterprise Manager Grid Control 10g Rel. 5, Enterprise manager Database Control, OUI to both install and apply patch sets, O Patch, Unix shell scripts, SQL*Plus, Red hat Linux 4.7 x64, RMAN, Explain Plan, Stats Pack, TkProf, Sql Trace, Data Guard, ADDM, ASM, Streams, Sun Solaris Sparc 10. IBM MQ Series, IBM WebSphere. Visio, MS-Project, Project Source. Responsibilities:  Service Manager and Team Leader for the Core Bank Data Platform with 50+ Team Members.  Provided 24/7 support for the production environment and over 200 Production Databases.  Leading the transformation of the Data Architecture by ree

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Sr. Program Manager – Service Delivery Manager

Nationwide Insurance,

Jun 2006 - Dec 2007 (1 year 7 months)

Environment: UML, Rational Rose Enterprise, Java, Perl, Shell scripting, Oracle 10g, 9i, 8i ,Oracle Application Server 10g, Enterprise Manager SQL Tuning Pack, Oracle Advanced Security Visio, MS-Project. Responsibilities:  Director of IT Services Team with 20+ Team Members. Defining Data Center and the business rules using the BPM Methodology. Reengineering of Business needs to track a new version of Business model.  Tested the production environment of several Oracle Database versions  Configured the Data Warehouse used for a customer.  Created proof of concept environments to test the applications against the 10g environment prior to authorize upgrade against the production environment. Shell scripting and Applications development. 

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Project Manager

Blue Cross Blue Shield,

May 2005 - May 2006 (1 year 1 month)

Environment: Oracle 8i/9i/10g, Linux AS (2.1/3.0), RAC, OMS 9.2.0, Import/Export,Dataguard, SQL*loader, RMAN, Shell programming, Perl, XML, XDB, Oracle Designer, Stats pack, Explain Plan, Tkprof, Oracle Warehouse Builder, Oracle Enterprise Manager, ASM, ADDM, DB Control, Oracle Portal, Oracle Discoverer, PL/SQL, Toad, Erwin. Visio, MS-Project. Responsibilities:  Responsible for support Oracle Databases production environment on multiple platforms. Tracking the Business Rules using BPM Methodology.  Technical Manager for the Core Data Platform, Software Development and Dev Databases.  Provided 24/7 support for the production environment.  Hands-on with running projects from conceptual design to implementation, definition of the business

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Sr. Project Manager

COMVERSE TECHNOLOGY,

Jul 2004 - Apr 2005 (10 months)

enhanced communication and billing services. Environment: UML, Rational Rose Enterprise, Java, Oracle 10g , RAC, Oracle Clusterware, Enterprise Manager Grid Control, Enterprise Manager Database Control, OEM, Oracle Warehouse Builder, RMAN, DBUA, DBCA, Tkprof, Explain Plan, O Patch, ASM, Streams, Explain Plan, Digital Servers, Data Pump, Data Guard, ADDM, AWR. TOAD, ERWIN. Visio, MS-Project. Responsibilities:  Manage the database production environment and a staff of 8 Software Developers.

Alfonso Lorenzo Lacorte Cánovas

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