Business Development - Sales Agent & Customer Service
Vive Health
Assist customers with complaints and questions, give them information about products and services, take orders and process returns, refunds (shipping/return policies), exchanges, constant communication with stores, including handling incoming calls, tickets or requests, and customer service inquiries, generate sales leads that convert into new customers, and identify and evaluate customer needs to achieve customer satisfaction. Deliver products and services to customers through emails or calls, ensuring sales and customer satisfaction. Completed A sales course that was designed to teach individuals the skills and techniques necessary to effectively sell products or services. The course covered topics such as prospecting, lead generation, cu