Founder - IT systems analyst
GOGOwireless.NET
Jun 2002 - Jun 2003 (1 year 1 month)
- Provided top-notch customer service to various businesses, and individuals looking for IT support
- Troubleshooted, repaired, implemented, and rolled out various updates for software solutions
- Maintained customers computer systems to ensure reliable performance
Founded a successful "Geek Squad" style business that repaired laptops, computers, and various technical devices, on the mission to make Wi-Fi networks ubiquitous in the tri-stae area. Took the opportunity to tap a new and emerging demand within a market for Wi-Fi Routers, Access Points, Bridges and other hardware, and firmware expertise.
• Diagnosed, repaired, upgraded desktops, laptops, routers, receivers
• installed and upgraded upgraded hardware/ software to resolve issues,