Alexandre Arreola

Jobs 0% verified

Customer Service Representative

cxperts

Sep 2025 - Mar 2026 (7 months)

Providing information about orders. Provide assistance signing in to the webpage. Providing information about items. Solve problems with delayed orders. Provide information about technicians.
1

Bilingual Customer Service Representative

1840&Company

May 2024 - Jan 2025 (9 months)

• Providing information about products to customers. • Place orders for customers over the phone. • Provide information about promos and discounts. • Cancel orders. • Track orders. • Follow up on customer inquiries via email. • Place order quotes for customers.
Collections Specialist

GoodLeap

Dec 2023 - May 2024 (6 months)

• Provide payment assistance. • Negotiate solutions to close overdue account cases. • Offer programs to bring account up to date. • Provide good customer service. • Send tickets in case of escalation. • Provide information about account, contracts, payments, interest and payment plans.
Bilingual Customer Service Representative

TTEC

Jan 2023 - Nov 2023 (11 months)

• Basic troubleshooting for cell phones. • Provide solutions for internet plans. • Provide information about offers, internet plans and international services. • Cross-sale phones, change plans and internet services. • Explain and help understand telephone and internet bills.
Customer Service Representative

Teleperformance Mexico

Dec 2021 - Dec 2022 (1 year 1 month)

Customer service for major international bank including: • Solution to customer problems. • Debit card activations. • Closing of accounts. • Funds transfer between accounts. • Suspensions of automatic payments. • Identify fraud and register complaints. • Replacements of debit cards. • Sending account statements. • Password reset for bank app as well as online banking.

Education 0% verified

Alexandre Arreola

About

Detail

Timeline

Résumé