A

Alexandre Arreola

About

Detail

Ciudad de México, Mexico
Contact Alexandre regarding: 
work
Full-time jobs

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Cxperts
    Customer Service Representative
    Cxperts
    Sep 2025 - Mar 2026 (7 months)
    Providing information about orders.
    Provide assistance signing in to the webpage.
    Providing information about items.
    Solve problems with delayed orders.
    Provide information about technicians.
  • 1
    Bilingual Customer Service Representative
    1840&Company
    May 2024 - Jan 2025 (9 months)
    • Providing information about products to customers.
    • Place orders for customers over the phone.
    • Provide information about promos and discounts.
    • Cancel orders.
    • Track orders.
    • Follow up on customer inquiries via email.
    • Place order quotes for customers.
  • GoodLeap
    Collections Specialist
    GoodLeap
    Dec 2023 - May 2024 (6 months)
    • Provide payment assistance.
    • Negotiate solutions to close overdue account cases.
    • Offer programs to bring account up to date.
    • Provide good customer service.
    • Send tickets in case of escalation.
    • Provide information about account, contracts, payments, interest and payment plans.
  • TTEC
    Bilingual Customer Service Representative
    TTEC
    Jan 2023 - Nov 2023 (11 months)
    • Basic troubleshooting for cell phones.
    • Provide solutions for internet plans.
    • Provide information about offers, internet plans and international services.
    • Cross-sale phones, change plans and internet services.
    • Explain and help understand telephone and internet bills.
  • Teleperformance Mexico
    Customer Service Representative
    Teleperformance Mexico
    Dec 2021 - Dec 2022 (1 year 1 month)
    Customer service for major international bank including:
    • Solution to customer problems.
    • Debit card activations.
    • Closing of accounts.
    • Funds transfer between accounts.
    • Suspensions of automatic payments.
    • Identify fraud and register complaints.
    • Replacements of debit cards.
    • Sending account statements.
    • Password reset for bank app as well as online banking.
Education verified_user 0% verified
  • COLEGIO DE BACHILLERES
    Bachillerato
    COLEGIO DE BACHILLERES
    Aug 2015 - Mar 2019 (3 years 8 months)