Alexandra Valero Asistente de Desarrollo de Negocios en IBC Group

Asistente de Desarrollo de Negocios

IBC Group International Blockchain Consulting

Nov 2024 - Current (1 year 7 months)

Gestión de comunicación y base de datos de clientes, coordinación de reuniones, soporte administrativo, preparación de propuestas, investigación de mercado y generación de leads.

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Account Manager

Marktech Consulting Inc

Jun 2021 - Nov 2021 (6 months)

Taking inquiries and requests from customers and address their needs. Meeting regularly with other members of the team to discuss progress and find new ways to improve business and quality of the service. Staying on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs

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Project Manager

Marktech Consulting Inc

Jun 2021 - Nov 2021 (6 months)

Defining project objectives, project scope, roles & responsibilities. Defining resource requirements and managing resource availability & allocation – both internal and third party. Outlining a budget based on requirements and tracking costs to deliver project on budget. Preparing a detailed project plan to schedule key project milestones, workstreams & activities. Managing delivery of the project according to this plan.

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Digital Marketing Specialist

Marktech Consulting Inc

Nov 2020 - Nov 2021 (1 year 1 month)

Creation of digital campaigns with Email Marketing, Google Business, Yelp, and Tripadvisor. Enhancing online presence on Social Media platforms such as Facebook, Instagram & LinkedIn. Profile Optimization, Content Creation, Community Management and Marketing Strategy Creation.

Project Manager

Kassner Works

Aug 2020 - Current (5 years 10 months)

Check feasibility and work out budgets, teams and resources. Monitoring and control activities in order to track. Setting goals and objectives, defining roles and producing schedules and timelines for tasks - in accordance with the needs each client. Coordinating the project team to keep them on track and keeping the project on budget. Report regularly to management and the client.

Web Builder

Kassner Works

Aug 2020 - Current (5 years 10 months)

Web Builder No coding. Creation of professional and simple websites with Wordpress Builder, setting domain, hosting and emails. Leveraged a strong understanding of website creation from scratch using platforms such as WordPress, Wix, and Webflow, ensuring a no-code approach to deliver professional and user-friendly websites. • Managed end-to-end web projects, including hosting configuration, domain management, and professional email setup. • Utilized Airtable to streamline digital project management and content organization, ensuring efficient workflows during the web development lifecycle. • Integrated Notion into the design process to enhance digital organization and page-structuring capabilities, applying principles of layout design, n

Especialista de Marketing Digital

Kassner Works

Feb 2020 - Current (6 years 4 months)

Mantener una marca trabajando en Campañas de Marketing. Investigar tendencias publicitarias, determinar qué contenido llegará a los clientes. Desarrollar proyectos para crear contenidos. Publicar contenido de marketing digital en línea. Implementación de campañas de email marketing.

Virtual Office Assistant

Kassner Works

Jun 2019 - Current (7 years)

Scheduling/Sending Emails, Social Media Scheduling, Content Creation, Website Upkeep, Calendar Management, Webinar/Live Workshop Assistance, Customer Service Emails and Calls, Appointment Setting, Translation of Non-Official Documents and Texts (English-Spanish), Organization App Management.

Virtual Office Assistant

PRC CA

Sep 2018 - Feb 2021 (2 years 6 months)

I was able to work with 2 different small businesses to provide virtual assistance, handling emails, calls, creating invoices, budgets, email campaigns, sales presentations, excel analysis charts and helping with marketing.

Customer Service Specialist

PRC CA

Oct 2017 - Sep 2018 (1 year)

As a customer service specialist I helped different B2C &B2B companies in the areas of Outbound Sales, Customer Service & Customer Support.

Utilities Customer Service Representative

Multiphone Latin America Inc

Jan 2015 - Jan 2017 (2 years 1 month)

Inbound &Outbound calls to customers to process their requests, offer new services, and provide them support and solve their issues.

Customer Support Representative

Person to Person Análisis CA

Jan 2014 - Jan 2015 (1 year 1 month)

Provided customer support & support management for an internet service provider. Customers used to call to report issues. The job required to do tests and check if there were possibilities for an immediate fix otherwise we needed to create a ticket for the specialists to solve.

Inbound Customer Service Representative

Atento Venezuela SA

Jan 2013 - Jan 2014 (1 year 1 month)

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Sales Representative

Scarto CA

Jan 2010 - Jan 2013 (3 years 1 month)

Alexandra Valero

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