A
Alexandra Tapia
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Insurance specialist
Medellín, Antioquia, Colombia
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Full-time jobs
Résumé
Jobs
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Customer Care Travel AgentIGT SolutionsJul 2025 - Current (1 year)Handle and manage cases from different account partners. Answer calls, emails, and chats in English and Spanish. Assist with post-booking customer issues.- Authorizations SpecialistMordor StaffingJul 2024 - Mar 2025 (9 months)Obtain 30 authorizations per day. Return patients calls when they have a question about their authorizations. Review cases that are more than two past due.
- SVerifications SpecialistSales RainMar 2024 - Jul 2024 (5 months)Obtain +10 verifications per day. Call insurance to obtain or verify information. Work on request from facilities queue. Assist facilities with any questions they have.
- 2Authorizations Specialist2 Centric Interventional Pain PhysiciansMay 2023 - Dec 2023 (8 months)Keeping doctor's schedules 2 to 4 weeks ahead of schedule. Obtain authorizations by calls or using various platforms. Informing Doctor when a procedure could not be performed or was denied.
Education
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- Administrative Assistance TechnicianServicio Nacional de Aprendizaje SENA
- IEnglishInstituto de Inglés Camil
- Business Administration TechnologistServicio Nacional de Aprendizaje SENA