IT Operations: Student Assistant System Administrator
Michigan Technological University
Sep 2013 - Jan 2016 (2 years 5 months)
Conducted triage and customized Linux, Windows, and MacOS machines to optimize performance and user experience.
Orchestrated large-scale lab machine deployments and imaging, enabling seamless access for students and instructors.
Implemented network changes through patch panels with precision and efficiency.
Packaged Windows executables for deployment with SCCM, ensuring hassle-free usage for all stakeholders.
Efficiently managed and organized Windows workstations using AD, enhancing system stability and security.
Streamlined MacOS management and imaging using JAMF Pro, reducing downtime and increasing productivity.
Provided comprehensive education and support to students and instructors for university systems,