Alex Technical Program Manager @ Zencore | Ex-Google

Technical Program Manager

Zencore

Jun 2024 - Current (2 years 2 months)

Strategic Cloud Migration & Data Architecture: Directed large-scale cloud modernization programs managing end-to-end, cross-functional migrations from legacy Snowflake architectures to Google Data Cloud environments (BigQuery and CloudSQL). AI Enablement & Tool Integration: Spearheaded strategic AI Enablement initiatives utilizing Zencore’s ZenAI capabilities; engineered delivery pipelines integrating Vertex AI, Gemini, and Claude to build generative automated tools that optimized data analytics and increased developer velocity. Program Governance & RAID Management: Led agile program cadences (Scrum/Kanban) across multiple distributed teams; established robust RAID logs to systematically track dependencies, identify critical blockers, and m

Delivery Manager

Swiftly

Dec 2023 - Jul 2024 (8 months)

Engineering Manager

Modern IT

Apr 2023 - Oct 2023 (7 months)

In my role as Engineering Manager, I was responsible for overseeing infrastructure and data project delivery and ensuring alignment between technical teams and clients. I successfully led the first release of an AI-driven contact center tool, significantly improving operational efficiency and agent performance. My experience involved managing multiple cloud migration projects on Microsoft Azure, showcasing my ability to deliver innovative solutions in a fast-paced environment.

S

Senior Technical Program Manager

Nov 2021 - Mar 2023 (1 year 5 months)

Led the onboarding process for new Google Cloud Customers helping them deploy their landing zone in GCP and execute their first workload migrations. Used OKRs as part of a data-driven approach to achieve a reduction in customer onboarding time from 7 weeks to 1 week. Implemented an Agile Delivery Governance Model for a large Financial Services customer adopting the Cloud as part of a multi-year Infrastructure and Application Modernization strategy. Monthly portfolio review, assessment, and prioritization with senior IT Leadership to validate and assess the risks, issues and cross-program dependencies. Defined an end-to-end Project Governance Playbook for project managers to follow including all the tools, processes, and technology needed

Head of Delivery

ey

Jul 2019 - Oct 2021 (2 years 4 months)

• Led the delivery of a $20M keystone product focusing on Data Analytics, ML & AI. Responsible for all phases of the project, from initiation and kick-off to the handoff of designs, ensuring project requirements are met, managing project timelines, and resources, and serving as the primary point of contact for all project stakeholders. • Facilitated several PI Planning events using the SAFe framework for an Agile Release Train consisting of 10 feature teams and over 100 people. • Full management of Azure DevOps for reporting on dashboards, metrics and progress towards program objectives. • Partnered closely with Procut Managers, Engineering Leads & Business Stakeholders to implement the Agile Delivery Strategy, Governance and Staffing plan.

Director of Program Management

ey

Nov 2010 - Jun 2019 (8 years 8 months)

Key Achievements: • Customer experience liaison for global, international Stakeholders driving large scale programs across key enterprise products. Responsible for coordinating cross-functional, cross-departmental teams. • Led a global team of 30 SharePoint Platform Services team members, including the creation and implementation of platform strategies, roadmaps, financial planning, operating model, security controls and delivery of critical projects. • Responsible for driving continuous improvement solutions through the use of automation solutions and new DevOps capabilities. • Implemented the SharePoint Service Offerings roadmap including budgeting for the delivery of key investments projects for the SharePoint Platform and the hosting ch

Alex

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