Alena Haas
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Building Customer Relationships
Baden-Württemberg, Germany
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Résumé
Jobs
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Corporate Account ExecutiveLogMeInFeb 2019 - Mar 2020 (1 year 2 months)* Building customer relationship and identifying Up-Sell and Cross-Sell opportunities * Managing the entire sales cycle including prospecting, qualifying, presenting and closing business * Maintaining accurate and up to date records in CRM, including activity logs and pipeline- Renewal Account ManagerLogMeInMar 2018 - Jan 2019 (11 months)* Strong relationship building to drive customer retention * Managing renewal sales for all products (Direct & Channel EMEA) * Maintaining accurate and up to date records in CRM, including activity logs and pipeline !1
- Inside Sales Managerop5 GmbHAug 2015 - Mar 2017 (1 year 8 months)* Cold calling and scheduling meetings * Managing and closing renewals * Support with bigger deals * Managing the op5 channel (distributors & resellers)
- Business Development RepresentativeAcquiaFeb 2014 - Jul 2015 (1 year 6 months)* Prospecting and cold calling into DACH Forbes Top 2000 * Scheduling meetings that result in qualified opportunities that result in closed busi- ness * Following up on Marketing Qualified Leads * Email Campaigns
- Sales ExecutiveMolekula GmbHMar 2012 - Jan 2014 (1 year 11 months)* Responsible for sales on the Russian, German, Spanish and French market * Maintaining contact with customers, contract manufacturers, partners on the phone and at exhibitions * Processing inquiries * Cold calling
- InternshipTNT MagazineAug 2010 - Dec 2010 (5 months)* Researching and compiling of data through the internet for marketing purposes * Assisting at events * Interviewing backpackers for TNT Magazine * Online-Marketing duties consisting of updating newsletters and Facebook
- CInternshipCactus Training LtdMay 2008 - Jun 2008 (2 months)Creating Power Point presentations and designing flyers for use in company's training programs * Carrying out customer surveys (by phone) for SC London Magazine * Assisting at Local Government meetings and training sessions * General office duties and administrative assistance !2 ACADEMIC CAREER
Education
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- A-Level Higher educationKant-GymnasiumAug 2010 - Dec 2010 (5 months)
- B.A. English, Spanish, German, RussianCologne University of Applied SciencesSep 2008 - Feb 2012 (3 years 6 months)
- Global Leadership ProgrammMacquarie University