A

Ale Macias

About

Detail

Jalisco, Mexico

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Luca
    Jr. Executive
    Luca
    Jan 2024 - Jan 2025 (1 year 1 month)
    • Scheduled and coordinated monthly video calls with school directors. • Presented the Luca educational platform. • Followed up with prospects in Latin America.
  • T
    Customer Service Agent
    Teleperformance Alpha
    Jan 2021 - Jan 2022 (1 year 1 month)
    • Resolving customer issues (Xfinity) • Technical Support • Problem resolution for customer satisfaction with empathy.
  • AMCO
    Jr. Executive|
    AMCO
    Jan 2018 - Jan 2021 (3 years 1 month)
    • Support in market openings in Colombia and Panama. • Prospecting for schools in Mexico. • Delivery of monthly results. • Support in new market activities in Latin America (Colombia, Panama, and Chile). • Acquiring new clients in Mexico. • Support with logistics activities at international events. • Inviting schools in Mexico.
  • T
    Customer Service Agent
    Teleperformance Nova
    Jan 2016 - Jan 2017 (1 year 1 month)
    • Resolving customer queries (Direct TV) • Explaining bill receipts. • Resolving problems to ensure customer satisfaction with empathy. . Customer service sales • Bilingual
Education verified_user 0% verified
  • A
    Administrative Assistant Course
    Aug 2015 - Sep 2015 (2 months)
  • Universidad Lamar
    BACHELOR'S DEGREE IN ARCHITECTURE
    Universidad Lamar
    Jan 2015 - Jan 2020 (5 years 1 month)
  • P
    English Language Course
    PROULEX
    Jul 2013 - Jul 2015 (2 years 1 month)