Manuel Romero Strategic and organizational Director | MBA | PMP | ITIL | MSO

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Innovation and Business Development Manager

Trazos Urbanos

Aug 2022 - Current (4 years 4 months)

- Develop and implement a scalable entertainment business with COP$700MM annual gross income.
- Explore the viability of an Equity Fund implementation allowing access to low ticket investors stating at COP$10MM.
- Collaborate with CEO focus in the organizational development initiative based on Strategy, Structure and Process.

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Director Of Operations

USA SPECIALTY INSURANCE, LLC

Jul 2021 - Jun 2022 (1 year)

Strengthen a scalable business model through definition, implementation and optimization of strategic, operational and supportive processes in order to achieve operational excellence goals.

Corporate Management

Interactuar

Jul 2015 - Jul 2021 (6 years 1 month)

Guide corporate strategic planning and the development of organizational capabilities, through the design and implementation of methodologies and management models, measurement and monitoring, accompanying strategic surveillance actions, focused in compliance with the strategic goals.
• Lead strategy implementation and understanding in all corporate's levels
• Lead corporate's measure system.
• Develop and improve solutions for more efficient process.
• Implement project management methodologies for portfolio management
• Implement and manage MS Project Server (Project Online).
• Project Knowledge Management assurance.
• Implement project's profitability analysis tools.

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Millicom

Jun 2015 - Jul 2015 (2 months)

Manage from definition to deployment of projects related with corporate´s strategy implementation. Also responsible for PMIs aligment with Millicom´s international standars.

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Director of PMO

Personalsoft S.A

Oct 2012 - Dec 2014 (2 years 3 months)

Create and manage corporate PMO implementing Project culture within organization.
• Define and implement maturity plan in project management.
• Evaluate and control projects rentability during its lifecycle.
• Assure adequate management and execution of project in countries where company have presence.
• Implement models and methodologies for project management and process improvements based in international standards, among others PMI, CMMi, PSP/TSP, ITIL.
• Define support tools for Project Management and assure its implementation and adoption in the company areas (MS Project Server and MS Project).
• Manage organizational resources capacity for its correct assignment to projects.

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Project Management Officer

UNE

Aug 2007 - Dec 2012 (5 years 5 months)

Develop effective follow up of projects to assure objectives accomplishment related with strategy definition.
• Advice project managers through planning, follow up and closure of their projects.
• Present projects and its follow up to C-level committee.
• Structure business models for projects.
• Manage projects budgets.
• Assure clear definition of project scopes; track and consolidate information related to it.
• Define, track and control projects management KPI's and risks, aligned with strategic goals.
• Structure and implement methodologies and tools, based in PMI standards, to support corporate projects.
• Lead MS Project Server implementation.

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Knowledge Management Analyst

Orbitel S.A. ESP

Sep 2004 - Jul 2007 (2 years 11 months)

Implement the corporate Knowledge Management program to assure knowledge creation and conservation, including the adequate change management in culture and organizational processes.
• Define and implement a Knowledge Management Model for Orbitel and UNE.
• Support Change Management initiatives within the company.
• Plan, design and execute, corporate's Knowledge Management Strategy involving all hierarchical levels.
• Design and implement KM tools such as, Communities of Practice, Knowledge Maps, Knowledge Yellow Pages, Lessons Learned, Ideas Bank, Knowledge Fairs, Knowledge Portal.
• Define and maintain corporate's learning model.

Business Analyst

Vision Software

Jan 2004 - Oct 2004 (10 months)

Develop reengineering to processes of the client (large financial corporation) and accomplish project objectives and goals within planned time, scope, costs and quality.
• Structure commercial and HR processes and implement process automation in accordance with approved specification.
• Plan the project phases and conduct periodic follow up to risks, KPIs and goals.
• Present status reports to project manager and customer representatives.
• Lead information acquisition and obtain detailed documentation of processes, design workflow and database model.
• Responsible for specification documents, creation and follow up of work plans.
• Develop and lead integral quality tests.
• Manage and support proce

CNAS Assistant

InterNexa

Dec 2002 - Jan 2004 (1 year 2 months)

Design, implement and Monitor Customer Service KPIs and control service over support engineers.
• Receive and track service claims from external customers.
• Lead software implementation to receive request from customers.
• Coordinate implementation of quality certification ISO 9000.
• Monitor and track Quality Agreement Service Levels.
• Service metrics presentations to Operations Manager and staff members.

Manuel Romero

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