Humberto Alejandro Rolon Ortiz

Humberto Alejandro Rolon Ortiz

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Pre-Sales/Sales Engineer
Cúcuta, North Santander, Colombia

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Résumé


Jobs verified_user 0% verified
  • Worley
    Inside sales coordinator public Remote experience
    Worley
    Sep 2024 - Current (1 year 9 months)
    Defined and implemented sales strategies through customer and market research, generating new business opportunities and aligning efforts with organizational goals. • Built and maintained long-term relationships with customers, driving account management and enhancing customer satisfaction. • Developed and delivered technical and commercial proposals, followed up to negotiate and successfully close deals. • Supported order fulfillment by coordinating with internal teams, ensuring timely delivery, and maintaining effective communication with customers. • Prepared detailed sales reports, monitored inventory and resources, and contributed to strategic planning in alignment with sales targets. • Collaborated with cross-functional teams and
  • Worley
    Inside Sales Associate
    Worley
    Sep 2022 - Sep 2024 (2 years 1 month)
    • Defined and implemented sales strategies through customer and market research, generating new business opportunities and aligning efforts with organizational goals. • Built and maintained long-term relationships with customers, driving account management and enhancing customer satisfaction. • Developed and delivered technical and commercial proposals, followed up to negotiate and successfully close deals. • Supported order fulfillment by coordinating with internal teams, ensuring timely delivery, and maintaining effective communication with customers. • Prepared detailed sales reports, monitored inventory and resources, and contributed to strategic planning in alignment with sales targets. • Collaborated with cross-functio
  • Amazon
    Customer Service Representative
    Amazon
    May 2022 - Oct 2022 (6 months)
    • Manage incoming calls and customer support inquiries. • Look for opportunities to improve customer service, as well as detect technical failures that affect the user experience. Identify and assess customer needs to achieve their satisfaction. • Solve logistical problems related to the transportation of products and evaluate the relevance of guarantees and compensations. • Ensure the solution of problems and clarify the conditions of the customer with the products purchased
  • L
    Solar Energy Engineer Researcher
    Labsol
    Feb 2018 - Apr 2020 (2 years 3 months)
    • Evaluated several solar water heater technologies on the market • Assisted in the testing of PV modules and writing technical reports for the customers for various companies such as Canadian Solar, Jinko Solar, Huawei among others • Designing of solar system with tolos like> PvSyst, TRNSOL and Solar CAD • Projected and built the testing rigs for solar thermal collectors and PV- systems • Reported on the progress of the research involved and the tests carried out
Education verified_user 0% verified
  • F
    Master of Mechanical Engineering
    Francisco de Paula Santander