Alejandro Rojas Franceschi
About
Detail
Team lead
Bogotá, Bogota, Colombia
Contact Alejandro regarding:
work
Full-time jobs
Résumé
Jobs
verified_user
0% verified
Ejecutivo de compras / Coach internacionalOzeol InternationalJun 2022 - May 2024 (2 years)Lidero el desarrollo de negocios en Brasil, Latinoamérica y Norteamérica. Entreno profesionales, perfeccionando sus habilidades de negociación y estrategias de generación de leads para asegurar nuevas oportunidades de comercio internacional, así como la negociación con nuestros proveedores para un negocio en todo el mundo.- Purchasing executive / International coachOzeol InternationalJun 2022 - May 2024 (2 years)Spearheading business development across Brazil, Latam and North America. I coach professionals, honing their negotiation skills and lead generation strategies to secure new international trade opportunities as well negotiating with our suppliers for a worldwide business.
- CoachOzeolcomJun 2022 - Current (4 years 5 months)Spearheading business development across Brazil, Latam and North America. I coach professionals, honing their negotiation skills and lead generation strategies to secure new international trade opportunities.
- Team LeadTeleperformanceJan 2021 - Jun 2022 (1 year 6 months)Led and motivated teams of 15+ in social network management and support, achieving over 99% quality. Fostered teamwork and innovation to consistently exceed KPIs through coaching, monitoring, and personal development initiatives. Championed workflow and checklist creativity using Six Sigma, boosting team performance significantly.
- Trilingual supervisorTeleperformanceJan 2021 - Jun 2022 (1 year 6 months)Led and motivated teams of 15+ in social network management and support, achieving over 99% quality. Fostered teamwork and innovation to consistently exceed KPIs through coaching, monitoring, and personal development initiatives. Championed workflow and checklist creativity using Six Sigma, boosting team performance significantly.
- Supervisor trilingüeTeleperformanceJan 2021 - Jun 2022 (1 year 6 months)Dirigí y motivé a equipos de más de 15 personas en la gestión y soporte de redes sociales, logrando más de un 99% de calidad. Fomentó el trabajo en equipo y la innovación para superar constantemente los indicadores clave de rendimiento a través de iniciativas de formación, supervisión y desarrollo personal. Estructurar flujo de trabajo y creatividad utilizando Six Sigma, impulsando el rendimiento del equipo de manera significativa.
- Supervisor bilingüeCallzillaMar 2019 - Dec 2020 (1 year 10 months)Aprovechando mi fluidez en inglés, español y portugués, supervisé agentes de call center para una marca líder de maquillaje en los Estados Unidos, especializándome en retención y servicio al cliente. A través del coaching efectivo y el desarrollo de habilidades, empoderé a los agentes para superar consistentemente los KPI y asegurar una notable tasa de ventas y retención.
- supervisorCallzillaMar 2019 - Dec 2020 (1 year 10 months)Leveraging my fluency in both English, spanish and portuguese, I supervised call center agents for a leading US makeup brand, specializing in retention and customer service. Through effective coaching and skill development, I empowered agents to consistently exceed KPIs and secure a remarkable sales and retention rate.
- Team LeadCallzilla The QualityFirst Contact CenterMar 2019 - Dec 2020 (1 year 10 months)Leveraging my fluency in both English, spanish and portuguese, I supervised call center agents for a leading US makeup brand, specializing in retention and customer service. Through effective coaching and skill development, I empowered agents to consistently exceed KPIs and secure a remarkable sales and retention rate.