Alejandro Ramirez

Sales Specialist

Marsh McLennan Agency

Apr 2024 - Oct 2025 (1 year 7 months)

Proven track record of exceeding sales targets and building strong client relationships. Skilled in developing compelling sales strategies and executing plans to enhance market penetration. Expert in identifying customer needs and delivering tailored solutions that enhance satisfaction. Strong communication and negotiation skills with a focus on closing deals effectively. Analytical thinker with the ability to leverage data insights for informed decision-making. Dedicated team player who collaborates effectively with cross-functional teams to achieve common goals. Passionate about continuous professional development and staying updated on industry trends.

Advisor II Technical Support

Concentrix

Oct 2022 - Jun 2023 (9 months)

Consistently met my short and long-term targets. Handled customer complaints with empathy and composure. Proactively participated in meetings and helped create new practices. Answered calls, responded to emails, and spoke with clients face-to-face. Processed a range of documentation and entered information into databases.

C

QA

Cafe de Altura

Nov 2021 - Feb 2022 (4 months)

Coordinating with department heads to resolve complaints and carry out corrective measures. Compiled reports, analysis, and present them to the management team. Drafted guidelines on process control. Resolving quality issues by identifying possible problems and causes, finding solutions, and implementing an action plan.

E

Administrative Assistant

Estructuras Royersolucion S.A

Jan 2020 - Oct 2022 (2 years 10 months)

Maintained confidentiality and discretion. Responded to calls and emails. Drafted documents, reports and memos. Managed expenses and travel assignments.

Real Estate Agent

Independent

Mar 2017 - Mar 2024 (7 years 1 month)

Giving accurate information to clients to help them make an informed decision on whether to buy, rent, or sell a property. Working with the house construction department for any possible adjustment to the property to meet a specific client's needs. Monitoring construction timelines and progress to ensure the property is ready for occupancy as promised to the client. Facilitating the selling, buying, or rental process until the transaction is completed. Organizing and conducting property tours for prospects, highlighting property selling features and benefits of the property.

Translator

Independent

May 2016 - Mar 2024 (7 years 11 months)

Translated and interpreted localized texts including legal and health documents, contracts, corporate reports, audio files, quickly and accurately. Upheld confidentiality and privacy while translating diplomatic and personal materials. Offered quick transcription and interpretation services to clients. Translated and interpreted localized texts including legal documents, contracts, corporate reports, audio files, and live speaking events quickly and accurately.

Alejandro Ramirez

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