Alejandro Naranjo

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Entrepreneur

Etsy Printify Online Store

Jan 2021 - Current (5 years 10 months)

• Founded and managed an e-commerce store selling custom apparel.
• Created product descriptions, branding content, and social media visuals, enhancing visibility and conversion rates.
• Managed full customer lifecycle: onboarding, purchase support, post-sale engagement, and conflict resolution.
• Applied data-driven strategies to adjust pricing, marketing, and design for sales growth, leveraging insights gained from understanding the geographical preferences of my customers in the U.S., which enriched my knowledge of the market and informed my business decisions. Additionally, I utilized AI tools and SaaS platforms to streamline operations and enhance customer engagement, continuously learning from these technologies t

Freelance Content Creator & Video Editor

Remote

Jan 2020 - Current (6 years 10 months)

• Edited videos with Vegas Pro for online platforms (YouTube, TikTok, Instagram), adding effects, captions, and transitions to maximize engagement.
• Managed client relationships effectively, recognizing that customer engagement is crucial for driving traffic and sales; maintained communication with clients to offer services in both English and Spanish, ensuring a seamless business interaction.
• Leveraged my experience on Fiverr, where I began my journey as a video editor and 3D modeler, to enhance my skills in various design services. I led a group of peers in this venture, which has now evolved into a store, allowing me to gain solid experience in customer interactions and service delivery. Additionally, I coordinated my wo

Real estate seller agent

Consistent Listings

Oct 2025 - Feb 2026 (5 months)

Managed inbound and outbound communication with english speaking leads, qualifying them to have their own Realtor, also, scheduled appointments and maintained long term client relationships. Implemented calendar management to organize Realtors' schedules, ensuring interactions with leads occurred at the optimal time.
Used GoHighLevel CRM to manage pipelines and follow up flows, with document interaction

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Service Missionary at the Church of JesusChrist Of Latter Day Saints

LDS

Jan 2024 - Dec 2024 (1 year)

I assisted with various itinerary planning tasks for missionaries, ensuring smooth coordination and effective scheduling of activities. My role involved maintaining communication with team members and stakeholders to facilitate successful missions. Additionally, I managed my own email correspondence, which included addressing inquiries and providing support to individuals, thereby enhancing our outreach efforts and fostering positive relationships within the community.

Customer Service Representative

Concentrix

Jan 2022 - Jan 2023 (1 year 1 month)

• Delivered clear and accurate written communication through emails and case notes, ensuring customer inquiries were addressed effectively. Additionally, my diverse experience across various sectors of the company, including a transition from customer service to a customer success manager role, has enriched my communication skills. This journey also involved a temporary position as an interpreter, which further honed my ability to convey information clearly. My background in sales and cold calling, developed over my long-term career, complements my customer service expertise, allowing me to engage with clients more effectively. Furthermore, my current venture in starting an online store has enhanced my communication and sales skills, making

Alejandro Naranjo

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Alejandro Naranjo

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