alejandro franco

alejandro franco

About

Detail

Antioquia, Colombia
Contact alejandro regarding: 
Flexible work
Starting at USD12.5/hour

Timeline

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Résumé

Jobs verified_user 25% verified
  • Hopper
    Reservations & Operations Coordinator
    Hopper
    Jan 2023 - Current (3 years 8 months)
    As a Travel Operations Coordinator for Capital One Travel (via Hopper), I manage and coordinate travel bookings for both internal and external clients. My role involves curating personalized travel experiences, resolving booking issues efficiently, and overseeing transaction processes. I am proficient in using reservation systems, handling payment processing, managing invoicing, and maintaining accurate digital records to ensure seamless and high-quality travel services. General Responsibilities: Assisted customers with travel bookings, destination inquiries, and issue resolution to ensure exceptional service. Handled escalated customer concerns, implementing effective solutions to maintain client satisfaction. Trained and mentored new agen
  • M
    Operation Supervisor verified_user Verified experience
    Merlin Trucking
    Jan 2022 - Jan 2023 (1 year 1 month)
    An Operations Supervisor is a key role within an organization, responsible for overseeing the day-to-day operations of a department or team. My duties include managing resources, ensuring efficient and timely delivery of services, maintaining quality and safety standards, and supervising staff.
  • J
    CEO Executive Assistant
    Jaime Isaza Cadavid College
    Jan 2021 - Jan 2022 (1 year 1 month)
    As an Executive Assistant to the CEO, I provided critical support to the company's chief executive officer. I handled administrative tasks, manage schedules, and ensure efficient operation of the CEO's office including meetings and documentation managment General functions: Coordinated inbound and outbound trucking forms, including scheduling shipments, arranging transportation, and tracking deliveries for timely arrivals. I implemented process improvements to enhance operational efficiency, resulting in cost savings and increased productivity.
  • LATAM Airlines
    Latam airlines booking agent
    LATAM Airlines
    Jan 2015 - Jan 2016 (1 year 1 month)
    Experienced booking agent for LATAM Airlines, proficient in managing flight reservations, ticketing, and customer service. Skilled in using airline reservation systems to provide accurate travel solutions and support passengers with their booking needs.
Education verified_user 0% verified
  • Sabre
    A
    Software and Tech Proficiency Sabre 360 - Amadeus
    Sabre, Amadeus GDS - Google services
    Jan 2023 - Current (3 years 8 months)
    Proficient in using Sabre 360 and Amadeus reservation systems to efficiently manage travel bookings, fare searches, and itinerary coordination. Experienced in leveraging these platforms to deliver accurate and seamless travel arrangements.
  • P
    Professional in Airport Administration
    Politecnico Jaime isaza
    Jan 2016 - Jan 2020 (4 years 1 month)
    Experienced professional in airport administration, skilled in coordinating daily operations, managing passenger services, and ensuring compliance with safety and regulatory standards. Adept at facilitating smooth airport functions and enhancing traveler experiences.
  • A
    English Language C1
    Antioquia university
    Jan 2011 - Jan 2014 (3 years 1 month)
    Advanced English proficiency (C1 level), with strong skills in professional communication, business writing, and fluent verbal interaction in diverse work environments.
Projects (professional or personal) verified_user 0% verified
  • Fiverr Freelancers
    Upwork
    Luxury travel planner Freelancer
    Fiverr Freelancers, Upwork
    Jan 2025 - Current (1 year 8 months)
    Independent luxury travel planner specializing in creating bespoke, high-end travel experiences tailored to clients’ unique preferences. Expert in curating seamless itineraries, managing exclusive bookings, and delivering personalized service to ensure unforgettable journeys.