Alejandro Donado Psychologist | Talent Acquisition | Leader | HR | Wellbeing

Human Resources Administrative Assistant

Scale Army

Aug 2025 - Current (11 months)

Lead Check-In meetings, interventions, and follow-ups to support employee well-being and performance. Conduct offer calls, issue offer letters, and serve as the primary HR point of contact for external talent. Manage full external hiring processes and handle HR interviews for internal openings. Oversee and execute the internal onboarding process and coordinate Bootcamp sessions for new hires. Provide strategic HR advisory to cross-functional stakeholders. Design and execute People projects that positively impact internal and external talent. Deliver comprehensive data-driven HR reports to leadership, including satisfaction, pain points, and areas for improvement. Conduct exit interviews, manage contract terminations, and coordinate c

HR - Recruiter

Scale Army

May 2025 - Aug 2025 (4 months)

Led full-cycle international recruiting for internal roles, from job postings to offer letters and onboarding. Draft and publish engaging job postings; maintain organized pipelines across all open requisitions. Sourced and screened high-quality candidates across LATAM, North América, Africa, Europe, and the Middle East, conducting discovery interviews and aligning with hiring managers throughout the process. Managed contracts, offer calls, onboarding, and trial period renewals, ensuring a smooth, candidate-first experience. Collaborated cross-functionally with Ops, Delivery, and Finance to resolve hiring, payment, and platform-related questions. Maintained up-to-date ATS, dashboards, and compliance processes to support a fast-paced, re

Talent Acquisition Specialist

Lean Solutions Group

Feb 2023 - Jul 2024 (1 year 6 months)

Lead a team of more than 12 people. Organize and manage innovative mass recruitment strategies to meet organizational objectives. Provide key data-driven insights to improve the quality of processes and results. Conduct and present market analysis, trends and benchmarking. Facilitate interdepartmental relationships for the achievement of organizational objectives. Manage and promote the well-being of the team. Administrative support: Payroll updates, disciplinary processes, budget management. Administration of databases, information and ATS. Handling of a wide variety of clients. Analysis of job descriptions and organizational needs. Perform headhunting activities, active search of profiles, publication of vacancies. Serve as pr

Talent Acquisition Leader

Lean Solutions Group

Nov 2021 - Feb 2023 (1 year 4 months)

Talent Acquisition Jr Leader

Lean Solutions Group

May 2021 - Nov 2021 (7 months)

Talent Acquisition Analyst

Lean Solutions Group

Feb 2021 - May 2021 (4 months)

N

Bilingual Customer Service Representative

NCC Nearshore Call center SAS

Oct 2020 - Dec 2020 (3 months)

Proporcionar y gestionar información y soluciones para asistir a nuevos y actuales clientes. Recibir y procesar pagos con cheque y tarjetas. Manejar información de facturación. Inscribir nuevos clientes.

N

Customer Service Representative

NCC Nearshore Call center SAS

Oct 2020 - Dec 2020 (3 months)

Provide and manage information and solutions to assist new and existing customers. Receive and process check and card payments. Manage billing information. Enroll new customers.

Wellbeing Intern

Copservir Ltda

Sep 2019 - Mar 2020 (7 months)

Manejar la información de los empleados en el CRM de la empresa. Gestionar la base de datos y el registro de información. Proporcionar información sobre planes de bienestar, eventos y servicio al cliente tanto interno como externo. Coordinar eventos de bienestar. Apoyar la documentación de SST y la actualización de los planes de emergencia. Apoyo administrativo en recursos humanos.

Human Resources Intern

Copservir Ltda

Sep 2019 - Mar 2020 (7 months)

Manage employee information in the company's CRM. Manage database and registration of information. Provide information on wellness plans, events and customer service both internal and external. Coordinate wellness events, increasing participation by 30%. Support OSH documentation and updating of emergency plans. Support recruitment, selection and administrative support in human resources.

Alejandro Donado

About

Detail

Timeline

Résumé