Mauricio Alejandro Campos Cañas Project Manager at Walmart • Ciudad de México

Project Manager

IDS Comercial

Oct 2022 - Current (4 years 1 month)

- Walmart rsa development and bpm monitoring and review of activities risk management assisting and collaborating to daily scrum meetings review the final scope of the project to present its stages.

Project Manager

Verizon

Oct 2021 - Jul 2022 (10 months)

- Kicking off the planning phase setting and researching milestones an identifying tasks budgeting process identifying and planning risks
- Documentation of all the process of the project project goals, scope, and deliverables have to be approved. Assigned team members to the project. Risk management

Written Scalation disputes

Chime

Jul 2021

- Support more consistent and coordinated dispute resolution across government (at both the scheme and system level) facilitate improvements across all activities that contribute to high-performing dispute resolution processes and schemes.
- Follow incident management protocols and restore provided it services to normal operation as quickly as possible. Report major system issues to upper management.
- Overseeing the incident management process and team members involved in resolving the incident. Responding to a reported service incident, identifying the cause, and initiating the incident management process.

Product Manager

Chime

Jul 2021 - May 2022 (11 months)

- In charge of obtaining the maximum possible value at a lower cost. Responsible for maintaining the portfolio of services in a known manner with speed of execution.
- Agile projects are key; that is, those that require flexibility and speed in execution. Understand the requirements of the client and the company. Prepare reports, post results, and SAP process maintain product development budget management
- Determine the general requirements and initial activities of the project; represent the users of the product; seek and secure the financial resources that the project requires to start and develop.
- Greater customer satisfaction: the customer is more satisfied by being involved and committed throughout the development pro

SAP Consultant

Chime

Jan 2021 - Oct 2021 (10 months)

- Analyses the way a company works and its needs. Determine what information is necessary to know the best way to make decisions. Train company workers to use the tool.
- It collects the business processes of a company and the sap parameters. Integrations between p2 p, ptp, rtr, otc sap hana essentially, order to cash comprises all the business processes related to a sale.
- An over-the-counter (otc) market is a decentralised market in which market participants trade stocks, commodities, currencies, or other instruments directly between two parties and without a central exchange or broker ptp

Director de proyectos de TI

Axa

Jan 2021 - Current (5 years 10 months)

- Manage it projects develop robots for automatisation scrum master functions // scrum events bcp management

Docente

UTEL Universidad

Mar 2020 - Oct 2020 (8 months)

- The teaching function is that of a professional nature that implies the direct realisation of the systematic teaching-learning processes, which includes the diagnosis, planning, execution and evaluation of the same processes and their results,
- And of other educational activities within the institutional educational project framework of educational establishments. The teaching function, in addition to the academic assignment, also includes non-teaching curricular activities
- Especially the parents of the students; pedagogical updating and improvement activities; institutional planning and evaluation activities; other training, cultural and sports activities, contemplated in the institutional educational project.

Member Services Specialist

Chime

Jan 2020 - Jun 2021 (1 year 6 months)

- Monitor of member´s transactions. Report incidences of the members ensure the kpi´s quality and customer services interactions with members. Quality assurance report to supervisor ensure the transfer alongside different bank departments.
- Open the reports on behalf of members' names.

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Risk Management Specialist

• AZKA IT CONSULTING MÉXICO

Jan 2015 - Jan 2021 (6 years 1 month)

- Kicking off the planning phase setting and researching milestones an identifying tasks budgeting process identifying and planning risks
- Documentation of all the process of the project project goals, scope, and deliverables have to be approved. Assigned team members to the project. Risk management

R

Analista de Compras

ROM Refacciones

Jan 2013 - Jan 2015 (2 years 1 month)

- Analyse purchase data so that the company can have visibility of purchase and logistics spending, negotiate and manage suppliers and implement improvements.
- Carry out dashboards and periodic and ad-hoc reports for the directorate. Control of discounts, bonuses, marketing budgets with suppliers. Inventory valuation.
- Present analysis and conclusions, and propose efficiency improvements for the business and in the systems and data. Analysis and comparison of supplier offers.

Technissian Assessed

Ericsson

Sep 2011 - Sep 2013 (2 years 1 month)

- Adaptability teamwork initiative communication leadership monitor bts of the USA territory for sprint services telecommunications asses tech´son site for the bts reset remotely and follow of the cases.
- Monitor the drop´s and call´s on the different zones. Special duty: itil best practices sela customer service , service level management monitor the bts and reset them remotely assesoring the best procedures to do.

Ericsson Tech Porgram

Ericsson

May 2011 - Aug 2013 (2 years 4 months)

W

Community Manager

WSI Smart Marketing

Jan 2007 - Jan 2012 (5 years 1 month)

- Campaign follow up crm analysis google analytical google ad words canoeing customer retain budget personalisation campaigns performance meet digital marketing goals.
- Meet digital marketing goals. Manage the brand online. Know your target audience. Increase the online community. Create strategies. Creation of attractive and quality content.
- Make a publication calendar. Manage corporate blog. Publication of copies. Manage the digital community. Generate online communication. Monitor posts. Manage online reputation crisis.

Mauricio Alejandro Campos Cañas

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Mauricio Alejandro Campos Cañas

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