Alejandro Bello Peña Professional in Modern languages

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Training & development specialist

Medtronic Shared Services Colombia

Jan 2022 - Current (4 years 5 months)

- Plans, develops, and coordinates product training programs for Diabetes Tech support personnel. • Obtains information needed to prepare training programs; prepares training materials; develops course content; determines methodology; and coordinates the development of training aids. • Ensures training program(s) meets company and customer objectives. • Maintains communication with customers to ensure effectiveness of training. • May utilize trainers with technical expertise. • Continuously revises lesson plans to meet new training requirements and to keep technical information up to date.

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Patient services representative III

Medtronic Shared Services Colombia

Jun 2019 - Dec 2021 (2 years 7 months)

- * Ensure the safety management of patient's information. * Provide tech support related insulin therapies (Insulin Pump, Glucose Monitoring) * Manage supplies replacement via SAP. *Package and ensure the delivery of replacements supplies

Support specialist (Cloud enablement desk representative)

Teleperformance Colombia

Nov 2018 - Jun 2019 (8 months)

- Recruitment of Microsoft partners for the development of activities of one of the Microsoft programs focused on the transformation of activities and focus on cloud products and achievement of competencies (certifications) Assist partners with their benefits pertaining to their Microsoft membership or partner programs. Track partner performance for each product example: Azure Consumption, Office 365 Deployment, Dynamic 365 revenue

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Bilingual services representative

Colombia esl

Mar 2017 - Oct 2018 (1 year 8 months)

- Assist and guide students of the Open English and Next_U platforms in their learning process. Provide technical assistance to students.

Alejandro Bello Peña

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