A

Alejandro Arismendy Salas

About

Detail

Bogota D.C., Colombia
Contact Alejandro regarding: 
work
Full-time jobs

Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • FOUNDEVER COLOMBIA
    Deployment support enginneer
    FOUNDEVER COLOMBIA
    Sep 2023 - Current (2 years 8 months)
    Managed the deployment of software solutions across client environments, ensuring seamless integration and minimal downtime during the transition. Utilized Power BI to create and manage detailed reports and dashboards to track deployment progress, issue resolution, and system performance metrics.
  • Ubiquity
    Customer service specialist
    Ubiquity
    Sep 2022 - Sep 2023 (1 year 1 month)
    Manage customer service inquiries, ensuring issues are addressed in a timely and professional manner. Coordinate between customer service and operations teams to ensure smooth product delivery and customer satisfaction. Analyze customer feedback to identify trends and implement corrective actions to improve service levels. Train and mentor new customer service team members on operational processes and tools.
  • Transcom
    Customer support representative
    Transcom
    Jun 2022 - Sep 2022 (4 months)
    Provide customer support on shipping-related inquiries, offering solutions and tracking information. Maintain close communication with vendors, third-party logistics providers, and warehouse teams to ensure efficient product flow.