Alejandro Gómez Castro
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Business Administration student at Universidad Sergio Arboleda
Bogotá, Bogota, Colombia
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Résumé
Jobs
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Customer Care Representative public Remote experienceParicusFeb 2022 - Feb 2023 (1 year 1 month)- Customer care and sales agent of an US government program handling account service assitance and the sales promotion for new applicants.- Call AgentTeleperformance SpainFeb 2021 - Dec 2021 (11 months)- Advanced Technical support and sales agent in charge of resolve different tasks related with troubleshooting, billing, customer care and product sales of the Vivint Smart Home security service
- Agente Bilingüe para Servicio al ClienteConcentrixJun 2019 - Dec 2019 (7 months)- Responsible for the technical support, requests, concerns and financial management of services and plans acquired by users of the telecommunications company AT&T.
- CAsistente de Comercio ExteriorCARRY & BUSINESSJun 2018 - Oct 2018 (5 months)- Encargado del contacto y conexión entre diferentes empresas del exterior para la importación de productos automotrices a comercializar dentro y fuera del país.
Education
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- Administración y gestión de empresas, generalUniversidad Sergio ArboledaFeb 2020 - Current (5 years 5 months)
- Técnico en Asistencia AdministrativaServicio Nacional del Aprendizaje-SENAJan 2016 - Jan 2017 (1 year 1 month)
Awards
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- Top sales metrics performanceTeleperformance SpainJul 2021 - Sep 2021 (3 months)
- een servicio al cliente, recibí diferentes reconocimientos como