Alex Bermudez

Alex Bermudez  new_releases

About

Detail

Internationalist. Appointment Setting and Customer Service Agent.
Bogota D.C., Colombia

Contact Alex regarding: 
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Internships
Starting at USD14/month

Timeline


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Job
school
Education
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Project (professional or personal)

Résumé


Jobs verified_user 34% verified
  • H
    Executive Assistant
    HLM Advisors
    Jan 2023 - Sep 2023 (9 months)
  • E
    Account Manager verified_user Verified experience public Remote experience
    Elite Inc
    Nov 2021 - Current (3 years 10 months)
    My tasks include using different systems such as Dripify and Quickmail for marketing strategies on LinkedIn and via email. Building sequences of messages and generating leads, using systems such as Dripify and D7, while profiling prospects according to their niches. Also, creating bookings for the company and managing communications with customers via email, chat, SMS, and phone call. In addition to those skills, management of the crm and monotoring results.
  • N
    Appointment Setter Agent public Remote experience
    Neuro Masters Academy
    Jan 2021 - Nov 2021 (11 months)
    -Remote position, the company is based in Australia, with locations In U.S. -The training was in advanced negotiation techniques, such as control of tone, neurolinguistics analysis, and communication skills. My tasks included: -Inbound and outbound sales and information service calls. -Database maintaining, and organization of CRM. -Scheduling management, organizing sales meetings with different customers. -Answering chats and launching strategic SMS sequences.
  • Sitel
    Customer Service Agent
    Sitel
    Mar 2019 - Jan 2020 (11 months)
    - Customer support - -Constant communication (written and oral) in english with clients abroad. -Advice on company products and services. -Customized professional service.
  • ESCUELA SUPERIOR DE GUERRA
    International Relations Assessor
    ESCUELA SUPERIOR DE GUERRA
    Jan 2019 - Jul 2019 (7 months)
    - -Development of agreements and associations with different institutions and companies. -Drafting and correction of official state documents, presentations, and communications. -Creation and execution of strategies and projects.
  • Gran Colombia Tours
    Administrative Assistant verified_user Verified experience
    Gran Colombia Tours
    Feb 2018 - Dec 2018 (11 months)
    - -Telephone attention and reception of visits. -Correspondence management. -Support in personnel management: selection processes and human resources. -Organization and filing of documentation. -Redaction of content for foreigners.
Education verified_user 0% verified
  • Pontificia Universidad Javerina
    MBA
    Pontificia Universidad Javerina
    Jan 2022 - Current (3 years 8 months)
  • Pontificia Universidad Javerina
    International Relations
    Pontificia Universidad Javerina
    Feb 2015 - Nov 2019 (4 years 10 months)
  • Knowledge  Of English (KOE)
    Advanced english course
    Knowledge Of English (KOE)
    Jan 2013 - Nov 2016 (3 years 11 months)
Projects (professional or personal) verified_user 0% verified
  • M
    MBA
    Jan 2022 - Current (3 years 8 months)
    - MBA
  • Pontificia Universidad Javeriana
    International Cybersecurity Investigation
    Pontificia Universidad Javeriana
    May 2018 - Nov 2019 (1 year 7 months)