• Provide consecutive medical and non-medical interpretation between English and Spanish for healthcare providers and patients. • Interpret medical terminology accurately in clinical consultations, emergency care, and specialist appointments. • Assist healthcare staff in ensuring effective communication and patient understanding. • Maintain confidentiality and compliance with professional interpretation standards.
Customer Service Agent
Callnovo
Mar 2025 - Oct 2025(8 months)
• Provided customer support in English for a logistics/e-commerce company. • Handled inquiries, resolved issues, and followed up on orders and customer requests.
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Technical Service Specialist
Cvr Construcción & Inmobiliaria
Mar 2021 - Dec 2022(1 year 10 months)
• Provided technical support for telecommunications and security systems in residential and commercial buildings. • Diagnosed and resolved hardware and software issues related to network installations. • Assisted in the planning and execution of new infrastructure projects.
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Engineering Intern
ideteca
Feb 2020 - Nov 2020(10 months)
• Assisted in the design and implementation of telecommunications systems for various projects. • Supported network configuration and troubleshooting to optimize system performance. • Conducted technical research and contributed to reports on emerging technologies in telecommunications. • Collaborated with engineers in the installation and maintenance of network infrastructures. • Participated in the installation and maintenance of smart home devices, including automation systems, security cameras, and IoT-based solutions.
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Inventory Control Manager
Supermarket "Collita"
Mar 2019 - Dec 2019(10 months)
• Managed stock levels and ensured efficient inventory control. • Conducted regular audits to track product availability and minimize losses.
Education
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Master’s Degree in Strategies and Technologies for Development: Cooperation in a Changing World
Universidad Politécnica de Madrid & Universidad Complutense de Madrid