Aldrey Morales Nadales Director of Sales - North America | Digifeel.io

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Director of Sales - North America

Digifeelio

Jan 2025 - Current (1 year 4 months)

As Director of Sales for North America at Digifeel.io, I help businesses strengthen customer relationships and grow their online reputation using our simple yet powerful tools. We offer both standard and custom-designed plates that feature NFC and QR code technology, allowing businesses to drive customer reviews and engagement effortlessly. Our plates can link directly to your Google, Yelp, or other review platforms, or even to your business website. Custom plates include your logo and branding, while standard plates are ready-to-use and just as effective for increasing visibility and credibility. I lead our sales efforts across North America by identifying and connecting with potential clients such as restaurants, salons, retail stores,

Business Development Representative

Sutton Funding

Jan 2024 - Jan 2025 (1 year 1 month)

As an SDR at Sutton Funding, I specialized in helping small to mid-sized businesses secure tailored financing solutions, including Merchant Cash Advances (MCAs), term loans, and lines of credit. I engaged with business owners nationwide to understand their funding needs, assess eligibility, and guide them through the approval process from initial outreach to funding. Key Responsibilities: Conducted high-volume outbound calls, emails, and follow-ups to generate and qualify leads. Educated prospects on various funding options, identifying the best-fit solution based on their business model and financial profile. Managed a robust sales pipeline using CRM tools, ensuring timely follow-ups and deal progression. Collaborated with underwritin

Sales Representative

Asurion

Mar 2023 - Jan 2024 (11 months)

Technical support & Sales with Asurion connected home product.

Advocate for Optum

Optum

Nov 2022 - Mar 2023 (5 months)

I worked there for as a customer service representive for UnitedHealthcare.

Teleperformance

Jun 2021 - Jul 2022 (1 year 2 months)

I worked for Sunrun offering customer care services to Sunrun solar panels clients through BPO Teleperformance. After working there for a year I was promoted to the case manager position which is still within the agent position.

Sales & Customer service agent for IBERIA AIRLINES

SYKES LATAM

Jan 2019 - Nov 2020 (1 year 11 months)

Sales & Customer service agent for IBERIA AIRLINES through the BPO SITEL. We also had to comply with different sales metrics, like selling flight tickets to mostly british and australian clients, and we also did customer service.

Sales & Customer service agent for AT&T

Concentrix

Dec 2018 - Dec 2019 (1 year 1 month)

Sales & Customer service agent for AT&T through Concentrix. We also had to comply with different sales metrics. We had to sell at least 10 lines through BOGO promotions, and insurances for those new phones. We also offered to upgrade the insurances since they were different levels of insurances.

Transfer Agent

Upwork

Mar 2016 - Jun 2017 (1 year 4 months)

In a transfer campaign for lending money to pay off high-interest debt, the role involves assisting customers in consolidating their existing debts into a lower-interest loan or credit line. This includes identifying eligible customers, explaining the benefits of transferring balances (such as reducing monthly payments and saving on interest), and guiding them through the application process. The goal is to help clients manage their finances more effectively, improve their credit standing, and secure better repayment terms. Strong sales, financial knowledge, and customer service skills are essential to building trust and ensuring a smooth transfer experience.

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Sales Representative

XYZ

Jan 2016 - Feb 2017 (1 year 2 months)

As a sales representative in an affiliate marketing campaign for Verizon, Spectrum, and similar services, my role is to engage potential customers, educate them on available plans, and help them find the best option for their needs. I communicate through calls, online platforms, or in person, highlighting promotions and service benefits. I handle objections, answer questions, and guide customers through the sign-up process to ensure a smooth experience. My goal is to drive sales, meet targets, and maintain compliance while providing excellent customer service and maximizing conversions.

Aldrey Morales Nadales

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