Operational Team Commander
Crown Agents (Assistance Programme for the Albanian Customs)
Mar 2014 - Sep 2014 (7 months)
As the Operational Team Commander, I led the fight against and prevention of smuggling, illegal trafficking, and border crimes, ensuring the safety and control of goods at our borders. I implemented strategic measures to enhance border security and collaborated with various agencies to uphold the law. Additionally, I oversaw the control of declarations made through electronic and documentary systems, ensuring compliance with the legal framework and international trade requirements. I utilized Microsoft 365 tools to streamline communication and documentation processes, which further strengthened our operational effectiveness in combating smuggling activities.