Dedicated and experienced customer service and member support professional with a strong background in healthcare, human resources, and financial services. Skilled in data entry, handling member inquiries, resolving complex issues, and providing exceptional service across various industries. Proficient in CRM systems, Salesforce, and conflict management with a proven ability to collaborate cross-functionally and meet departmental goals.
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Customer service representative
Health New England,
May 2024 - Current(2 years 3 months)
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Customer service representative
PrudentRx Solutions,, Health New England,, Ezpass, Mindlance