Alan Galindo

Alan Galindo

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Process Leader at Fincamex Hogares Fuertes
Sinaloa, Mexico

Timeline

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Résumé

Jobs verified_user 0% verified
  • F
    Process Leader
    Fincamex Hogares Fuertes
    Sep 2021 - Apr 2023 (1 year 8 months)
    - +3 years of experience in process modeling, business improvement and operation optimization. - 2 years of experience in project management. - Ensure that the organization has updated policies and workflows, documented and aligned to the strategic business vision. +3 years of experience in process modeling, business improvement and operation optimization. 2 years of experience in project management. Ensure that the organization has updated policies and workflows, documented and aligned to the strategic business vision. Comply with the continuous improvement methodology to obtain standardized policies and workflows in their design, function and sustainable. Ensure the design and documentation of end-to-end workflows, interrelating transvers
  • F
    Process Engineer
    FinamoMx
    May 2021 - Sep 2021 (5 months)
    - Process architecture end - to -end. - BPMN methodology. - Requirements installation. Process architecture end - to -end. BPMN methodology. Requirements installation. Implementation of methodologies for new technologies. Monitoring and implementation of SalesForce Marketing Cloud. Digital Marketing - Contact Center connectivity
  • Salud Digna
    Web Conversion Specialist
    Salud Digna
    Oct 2020 - May 2021 (8 months)
    - 1 year of experience in data analysis, e-commerce administration, and customer experience. - Analysis of traffic data and behavior of websites, as a purpose for the application of improvements and dissemination of campaigns. - Customer service for refunds and returns. 1 year of experience in data analysis, e-commerce administration, and customer experience. Analysis of traffic data and behavior of websites, as a purpose for the application of improvements and dissemination of campaigns. Customer service for refunds and returns. Web user and customer experience. Administration of Payment Gateways, commissions, returns, charges.
Education verified_user 0% verified
  • I
    Basic Methodology for Project Management
    IT Institute
    May 2022
  • HubSpot
    Social Media Certified
    HubSpot
    Dec 2021
  • Universidad Tecmilenio
    Maestría, Master in Business Administration with a specialty in Finance
    Universidad Tecmilenio
    Jan 2021 - Dec 2022 (2 years)
  • T
    Bachelor of Science in Industrial Engineering
    TecNM Instituto Tecnológico de Culiacán
    Aug 2015 - Dec 2020 (5 years 5 months)