Akshat Jain Product Manager

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Manager – Digital Delivery, Marketplace and API

RBC(Hybrid

Oct 2023 - Nov 2023 (2 months)

RBC is a top bank in Canada • Digitise data delivery to clients by introducing API endpoints for different investment services products. • Launch of API marketplace

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Product Manager – Marketplace and API

Epos Now, Remote

Jun 2021 - Apr 2023 (1 year 11 months)

Epos Now is a global Point of Sale provider with fintech products • 3x Marketplace revenue in a span of 1.5 years by launch of apps and improving the marketplace product. • Fintech Experience - o Delivered Card Not Present (CNP) Payment APIs over Adyen solution • Product – Epos Now Marketplace (built on Salesforce) – for all Merchants o Marketplace strategy and road mapping for quarterly deliverables. o API Strategy for marketplace o Epics, User stories and acceptance criteria for all the enhancements. o Launched new marketplace on salesforce. Upgrade from outdated marketplace. • Products – B2B SaaS Applications (Inhouse and 3rd Party) for Multiple SMB Customer Segments Full product lifecycle for multiple apps - From 0 to 1. Working wi

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Product Manager

Grocer Box

Feb 2021 - Jun 2021 (5 months)

Grocerbox is a Shopifyplus provider, helping merchants launch and maintain their Shopify stores. • Created app to speed up the onboarding process that brings independent grocers on Shopify. • Improved Shopper app based on customer feedback. • Detailed user stories and acceptance criteria based on requirements.

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Product Manager

VisaPlace

Sep 2020 - Nov 2020 (3 months)

Visaplace is an immigration law firm • Market research and negotiation with software vendors. • Implemented a customer feedback system and helped capture 306 customer feedbacks in 2 weeks.

Business Analyst/Product Owner

TechBlocks

Mar 2019 - Apr 2020 (1 year 2 months)

Techblocks is an IT Consulting firm with clients from fintech to Telecom • Loyalty Platform Product – Podium(B2B2C), Client – Engage People (Fintech) - SaaS Loyalty Platform used by RBC and BMO banks in Canada o Created base version of SaaS platform – Podium o Elicited feature requirements from business and signoff from executives. o Coordinated with UX Designer for wireframes and with PMO, Scrum Master for product releases via scrum. Worked closely with developers and testers through scum process. o Delivered documentation - User stories, Acceptance criteria, Process Flow diagrams. • Client – Honda (Canada) o Digitised Employee programs ( HAVP etc ) for Honda o Elicited feature requirements from business and signoff from executives. o Cr

Account Manager

Treebo Hotels

Aug 2015 - Jan 2017 (1 year 6 months)

Treebo Hotels is a tech enabled budget hotel chain, having partnerships with Radisson and Accor Hotels • OTA relations – Booking.com, Expedia, MakeMyTrip, Yatra, Agoda. Achieved 80% of Indian OTA revenue and 10% of International OTA revenue. Top page rankings. • Responsible for hotel onboarding. Reduced onboarding time to 4 days from 7 days. Strategized with business development team for next target cities based on Tourism India data. • Used Tableau visualization to understand hotel occupancies. • Won Treebo hackathon - Created a Slack based solution that identified vacant meeting rooms.

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Product Manager

TossNPlay.com

Aug 2014 - Jun 2015 (11 months)

TossNPlay is an ecommerce marketplace selling sports merchandise • Created a marketplace with dev team to deliver v1.0 of the marketplace in 6 months. • Onboarded 7 vendors and garnered vendor feedback. Achieved a revenue of $ 0.3M (80% B2B, 20% B2C).

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Software Developer

Aricent Technologies

Oct 2012 - Aug 2014 (1 year 11 months)

Aricent is a global design and engineering services company in the telecom domain • Coded important software enhancements required by Tellabs (telecom solutions provider). Use of C++. • Star performer award. Best project award.

Akshat Jain

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