Quality Assurance Analyst - Product Management
ZipRecruiter
Mar 2017 - Aug 2022 (5 years 6 months)
I made a significant impact by enhancing the quality and reliability of key product features. I implemented rigorous testing protocols that reduced bug rates by over 30%, resulting in smoother releases and a more stable platform for users. Additionally, I collaborated closely with product teams to refine acceptance criteria, which streamlined the development process and improved delivery timelines by 20%. My work not only increased efficiency but also strengthened the user experience by ensuring consistent, high-quality product performance. • Designed and implemented product testing strategies alongside developers to increase usability and customer adoption. • Led Product meetings, prioritized test plans, and provided documentation to res