Airish De Guzman

Airish De Guzman

About

Detail

Metro Manila, Philippines

Contact Airish regarding: 
Flexible work
Starting at USD10/hour

Timeline


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Job
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Education

Résumé


Jobs verified_user 0% verified
  • BTB Travels
    Carlson Wagonlit Travel Inc
    BTB Travels
    Dec 2022 - Oct 2025 (2 years 11 months)
  • I
    Travel Associate
    IGT Solutions Inc.
    Dec 2019 - Dec 2022 (3 years 1 month)
    Handle inbound customer calls from airline/travel customers (or associated travel clients) to respond to queries and service-requests. Make outbound calls when required (for example, to clarify issues, follow up with passengers/clients) and work with travel applications or partner systems. Process customer requests in accordance with defined guidelines and quality/compliance standards (changes, cancellations, bookings). Adapt to changing process updates, maintain awareness of service or product changes in the travel domain. Use software systems (airline GDS/CRS, travel booking/reservation systems) and manage database entries, documentation and logs related to travel transactions.
Education verified_user 0% verified
  • LYCEUM OF ALABANG
    Bachelor of Science Tourism Management
    LYCEUM OF ALABANG
    May 2015 - Mar 2019 (3 years 11 months)