I worked in the BPO industry handling voice and non-voice accounts for more than 5 years already. I handled Comcast Technical Chat Support, Verizon Wireless Chat Support, Food Delivery Service (DoorDash) handling Calls, Email, and Chat for Customers, Drivers, and Merchants. And lastly, Voice, Email, and DM support for 7- Eleven Philippines. I also handled Payroll, Benefits and Wage for employees who uses Dayforce. And lastly, I handled Ambetter Healthcare account.
Contact Aira regarding:
Flexible work
Starting at
PHP28k/hour~USD454/hour
Timeline
work
Job
school
Education
folder
Project
Résumé
Jobs
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A
Support Specialist I
AirSlate Philippines Inc
Jun 2023 - Current(3 years 3 months)
Billing Support
Email and Chat Support
W
Customer Service Associate / Virtual Assistant
Upwork, Whiskertons
Mar 2023 - Current(3 years 6 months)
Zendesk
Gorgias
Shopify
ShipBob
Return, Refund and Replacement
C
Experience Champion public Remote experience
C3 Everise
Nov 2022 - Current(3 years 10 months)
Ambetter Member Services
C
Customer Support Specialist I
Ceridian HCM
Feb 2022 - Sep 2022(8 months)
Customer Service Representative
TaskUs
Dec 2020 - May 2022(1 year 6 months)
Support Associate
Teletech Philippines
Jul 2018 - Aug 2019(1 year 2 months)
Food Delivery Service
A
Customer Service Associate
AFNI Philippines Inc.
May 2017 - Feb 2018(10 months)
Telecommunications Account
Customer Service Representative
Convergys
Oct 2015 - Feb 2017(1 year 5 months)
Comcast Account
Education
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Bachelor of Education
National University
Jan 2019 - Jan 2023(4 years 1 month)
C
Bachelor of Education
Colegio de San Pascual Baylon, Obando, Bulacan
Jan 2014 - Jan 2015(1 year 1 month)
P
Bachelor of Education
Philippine Normal University
Jan 2012 - Jan 2014(2 years 1 month)
Projects (professional or personal)
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