Ahmed Sharaf

Ahmed Sharaf

About

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Principal Product Manager at GeoTech
6th of October City, Giza Governorate, Egypt
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Résumé

Jobs verified_user 0% verified
  • Geotech
    Principal Product Manager
    Geotech
    Apr 2024 - Current (2 years 7 months)
    As a Principal Product M Contributing in innovating the Saudi Arabia Tech market scene, I specialize in managing a diverse portfolio of innovative products within the realm of real estate management solutions, geo-locations, Internet of Things (IoT), Artificial Intelligence (AI), and Data science. With a strong focus on leveraging cutting-edge technologies, Driving the development and implementation of solutions that revolutionize Tech scene and Digital transformation.
  • YOUXEL Technology
    Product Manager
    YOUXEL Technology
    Jul 2023 - Jul 2024 (1 year 1 month)
    Product Manager for Check Product
    Check is an Auditing Management Software for Enterprises and Corporates, currently, we are operating in GCC having multiple projects in Saudi Arabia.
    for more info
    https://www.linkedin.com/products/youxel-check/
  • Jumia Group
    Senior Product Owner
    Jumia Group
    Feb 2022 - Jun 2023 (1 year 5 months)
    ●Collaborate with Stakeholders, Tech Leads, and other Product Owners to analyze, assess, scope, determine and provide strategic product vision
    ●Lead the product release plans and set expectations for delivery of new functionalities
    ●Ability to learn various in-house systems and tools to become a subject matter expert and to be able to make educated and strategic decisions, especially with cross-team/product features
    ●Envision product evolution and ability on breaking it down within smaller deliverables/phases
    ●Excellent presentation and documentation skills to reinforce product vision, goals, and strategy to share deliverables to various teams and stakeholders
    ●Strong communication and stakeholder expectations manag
  • Nagwa
    Senior Product Owner
    Nagwa
    Jun 2019 - Jan 2022 (2 years 8 months)
    Receive requests from stakeholders and create a detailed work plan which
    identifies and sequences the activities needed to successfully complete the
    requested.
    • Review the project schedule with senior management and all other staff that will
    be affected by the requested activities; revise the schedule as required.
    • Coordinate between responsible stakeholders or team members, to ensure a
    solid and well-rounded understanding of products and developing needs.
    • Demonstrate functionality of completed requests to internal team members and
    other stakeholders with the required level of quality.
    • Maintain in-depth knowledge of products, solutions, and company strategy.
    • Create and maintain compr
  • Apple
    Project Coordinator - Software Operations
    Apple
    Feb 2016 - May 2019 (3 years 4 months)
    ●Collaborate with Product Managers to ensure that there is a comprehensive Business Requirements document

    ●Create a timeline for the requirements discussion sessions to identify and close the gaps in the requirements document.

    ●Creation of a Functional Design Document that will be provided to the applicable engineering teams

    ●Ensure that Accessibility requirements are addressed and included in the Functional Design

    ●Ensure that Security requirements are addressed and included in the Functional Design

    ●Plan and facilitate the project playback to all interested parties prior to the start of feature development

    ●Demonstrate creative and innovative problem solving, and possess
  • Vodafone Business
    Customer Relations and Success Specialist
    Vodafone Business
    Dec 2014 - Jan 2016 (1 year 2 months)
    ●Track / analyze complaints data and present summaries to relevant teams with a clear focus on continuous improvement and customer experience.

    ●Understand the drivers of dissatisfaction and take action where appropriate to follow up on substandard customer experiences, transforming low customer perceptions and driving brand advocacy.

    ●Work with stakeholders from across the business to understand the root cause of particular escalations, making recommendations that help reduce complaints and optimize customer journeys, processes, help articles, and self-service functionality.

    ●Provide customers with first-class service, ensuring expectations are correctly managed and resolutions delivered to the agreed servic
  • Vodafone Business
    Customer Relations Specialist
    Vodafone Business
    Oct 2014 - Jan 2016 (1 year 4 months)
    Tracked, analyzed, and presented complaints data and CX insights to senior teams — directly influencing process improvements, self-service optimization, and customer journey redesign.
  • Right group
    Software Engineer
    Right group
    Jan 2013 - Oct 2014 (1 year 10 months)
    -Researching, designing, implementing, and managing software programs
    -Testing and evaluating new programs
    -Identifying areas for modification in existing programs and subsequently developing these modifications
    -Writing and implementing efficient code
    -Determining operational practicality
    -Developing quality assurance procedures
    -Deploying software tools, processes, and metrics
    -Maintaining and upgrading existing system
Education verified_user 0% verified
  • October University
    Bachelor's degree, Computer and Information Sciences and Support Services
    October University
    Jan 2008 - Jan 2012 (4 years 1 month)
  • October University
    Bachelor of Science, Computer Science
    October University