Ahmad Usman Research Analyst | Qa Specialist | Business Intelligence Analyst

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Intelligence & Research Analyst

Owl Radar

Conducted strategic intelligence gathering, market monitoring, competitor analysis, and business environment assessments. Evaluated emerging technologies, industry developments, and potential risks affecting organizational objectives. Consolidated information from diverse sources into concise executive-level intelligence reports. Delivered actionable recommendations supporting strategic planning, opportunity identification, and operational decision-making.

Digital Media Research Analyst

MX Player

Researched audience behavior, content consumption trends, and engagement metrics across streaming platforms. Conducted performance analysis of media content and user interactions to identify drivers of retention and platform growth. Evaluated customer preferences, viewing habits, and competitor strategies to support content planning and digital engagement initiatives. Produced analytical reports that informed content optimization, audience targeting, and strategic planning efforts.

Mobility Research Analyst

inDrive

Analyzed transportation industry trends, ride-hailing adoption patterns, driver engagement behavior, and customer satisfaction metrics. Conducted comparative assessments of mobility platforms, pricing strategies, and service delivery models. Identified user pain points through data analysis and observational research, providing recommendations that enhanced platform efficiency and customer experience. Generated business intelligence reports examining operational performance, market penetration opportunities, and emerging transportation technologies.

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Technology Research Analyst

KaiOS Platforms

Conducted technology research focused on mobile operating systems, emerging digital ecosystems, and technology adoption in developing markets. Assessed platform performance, application usability, and customer engagement trends. Investigated market opportunities and barriers affecting smartphone accessibility and adoption. Delivered research reports covering technological innovations, competitive positioning, and recommendations for platform improvement and expansion.

Data & Research Analyst

Armada

Performed advanced business intelligence and research activities involving large-scale data analysis, market assessments, and operational evaluations. Monitored key performance indicators, analyzed customer feedback, and developed reports supporting organizational effectiveness. Collaborated with cross-functional stakeholders to transform research findings into strategic initiatives. Produced detailed recommendations aimed at improving efficiency, customer satisfaction, and long-term business growth.

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Research Analyst

BOA Research Company

Designed and executed research projects involving data collection, surveys, interviews, trend analysis, and statistical interpretation. Gathered and validated quantitative and qualitative data from multiple sources while maintaining research accuracy and integrity. Prepared comprehensive reports, presentations, and analytical summaries for stakeholders. Identified patterns, risks, and opportunities that informed organizational strategy and client decision-making.

Fintech Research Analyst

Opay

Conducted comprehensive research into digital payment adoption trends, customer onboarding experiences, transaction workflows, and mobile financial service usage patterns. Analyzed user feedback, platform performance, and customer engagement metrics to identify opportunities for improving user retention and satisfaction. Developed competitor benchmarking studies comparing features, pricing structures, transaction success rates, and user experience against leading fintech providers. Produced detailed reports highlighting market opportunities, emerging industry trends, regulatory developments, and product enhancement recommendations. Collaborated with testing and product teams to validate findings and support data-driven decision-making.

Financial Technology Research Analyst

PalmPay

Performed quantitative and qualitative research across mobile banking, payments, and financial inclusion initiatives. Evaluated application usability, service reliability, customer support effectiveness, and digital payment adoption behavior. Conducted surveys, trend analysis, and competitor intelligence assessments to understand customer expectations and market positioning. Synthesized large volumes of operational and customer data into executive-ready reports that informed strategic planning and growth initiatives. Supported decision-makers through evidence-based recommendations and performance assessments.

Ahmad Usman

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Ahmad Usman

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Behavioral traits